Adviceline Adviser

The role

Provide telephone and video advice for local people across North East Kent.

Help meet increasing demand for advice services during challenging times.

Gain valuable experience and skills for a future career in advice, law or public services.

Responsibilities

• Answer calls from local people facing problems in areas such as benefits, debt, employment and housing.
• Offer guidance and support through phone and video consultations.
• Build on existing skills in communication, listening and problem-solving.
• Develop knowledge in key advice areas.
• Have a positive impact on the local community by making a real difference to people's lives.

Requirements

Supportive, motivated and enthusiastic personality.

Passion for helping people during challenging times.

First step into a career in law, advice or public services.

Qualifications

N/A

Skills

• Communication
• Listening
• Problem solving

Benefits

Gain relevant and practical experience for a future career in advice, law or public services.

Pay

N/A

Schedule

N/A

Additional Information

We will remain open to applications until a successful appointment has been made.