Advertisment: Receptionist

About the role

Caribbean Food Delights (CFD) is a privately owned and operated company specializing in Jamaican style patties. The company is SQF certified and is seeking a motivated and reliable Sales/Office Assistant/Receptionist with at least one year of similar work experience.

Responsibilities

• Answer phones clearly and politely on first or second ring to ascertain reason for call and assist the caller.
• Page clearly and loudly, when necessary, check general mailbox daily to review and forward messages to appropriate employees.
• Greet visitors and clients pleasantly and courteously, determine their needs and provide prompt, appropriate assistance.
• Process all orders for local customers carefully. Follow through on order processing from receipt of order, shipping, billing to payment.
• Handle all orders for RCB and CFD which must be recorded on the appropriate order form and emailed immediately to RCB at Mt. Vernon.
• Check for purchase orders from the Electronic Data Interchange (EDI) computer system as required; invoice customers accordingly using the EDI system.
• Aid with the processing of on-line/internet sales, all telephone orders using order form to record information.
• Aid with keeping the supply room organized and neat at all times.
• Aid with the monitoring of bioterrorism and food security; maintain visitor's log book (signing in/out, giving visitor badges).
• Observe surveillance and general security on a regular basis.
• Maintain printers, fax, photocopying, and laminating machines, to ensure they have adequate supplies for proper functioning. Communicate any equipment problems to Office Management immediately, in order for service calls to be placed for equipment repair.
• Arrange UPS, Federal Express pick-ups as necessary.
• File all processed orders with bill of lading, invoices and original orders forms, in proper place.

Qualifications/Education, Skills And Knowledge Requirements

• High School Diploma or equivalent
• Minimum 1 Year Work Related Experience
• Certified competent computer knowledge
• Ethical practice; ability to maintain confidentiality
• Good communication and customer service skills
• Ability to operate standard office equipment
• Well organized; detail oriented and accurate
• Bi-Lingual spoken/writing Spanish, a plus but not a necessity

Pay and Benefits

Pay range: $21 - $22 per hour + benefits.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to their 'disability' or 'protected veteran status.'

Contact Information

Please fax resumes to 845-398-3001 or e-mail to resumes@cfdnyinc.com. No phone calls.

Eligibility

Must be eligible to work in the USA.