Adventureland Park - Rides Lead

Roles & Responsibilities

• Assist with the daily supervision of the Rides team and any other assigned departments
• Lead by example, attitude, and as a representation of Adventureland’s core values
• Act as an approachable mentor and coach to all assigned Hosts
• Become knowledgeable of performing the essential duties of all rides positions and backfill these positions when needed
• Ensure that all required meal and other breaks are being given in accordance with Iowa law
• Assist with team scheduling and timekeeping activities if needed
• Ensure a smooth and continuous operation of all assigned rides and attractions
• Provide direct support to other rides Hosts by making rounds throughout the park to check on their needs
• Maintain a vast knowledge of all rides in the park and can jump in to assist or operate, when necessary
• Oversee guest feedback and escalates complaints or issues to the proper authorities, when appropriate
• Enforce Park policies, ride restrictions and ride recommendations
• Ensure safe operation of the ride by always adhering to standard operating procedures and established trainings
• Report rides-related issues and failures to Park Leadership and Maintenance teams in a prompt manner
• Maintain constant vigilance to proactively identify potential hazards and informs park leadership of any concerns
• Protect guest belongings, turns in lost and found items as soon as time allows
• Promptly notify the security team or the park operator of Host and guest injuries or emergencies

Requirements

• Must be at least 18 years of age to comply with Iowa Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must possess safety-oriented mindset and understand the importance of complying with all Federal, State, and local regulations regarding ride operation
• Demonstrate a willingness to learn and ability to follow instructions
• Be guest-focused and also work well with other Hosts and supervisors

Physical Requirements

• Frequent interaction a variety of motorized and chain-driven rides and attractions
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Frequent exposure to constant repetitive motion, high noise levels, flashing lights, vibrations, and heavily populated environments