Adventureland Park - J1 Student Bartender

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

About the Role

The Bartender will instill a customer service-focused attitude and a commitment to ensuring the highest standard of service to provide a positive guest experience.

Responsibilities

• Greet guests in a friendly and professional manner as they approach the bar
• Protect establishment and patrons by strictly adhering to company policy as well as all state/local Health Department regulations for sanitation, safety, and alcohol beverage control
• Maintain professional appearance and adhere to uniform standards
• Present menus to guests and promote specials and/or specialty house drinks
• Check guest identification to ensure they meet the minimum age requirement for consumption of alcoholic beverages
• Efficiently operate restaurant equipment (e.g., telephone, juice machine, soda fountain, etc.)
• Maintain knowledge of menu items and assist guests by explaining how various items are prepared
• Take guest orders, communicate orders to kitchen, and serve food and beverages in a friendly and professional manner
• Periodically check on guests to ensure all needs and expectations are being met
• Continuously monitor guests for potential intoxication and determine when alcohol service should cease
• Adhere to all bar-related TIPS safety training protocols
• Utilize Point of Sale (POS) and registers to accurately run tabs, prepare checks, and successfully record all financial transactions
• Store and stock refrigerators, ice machines, cups, straws, napkins, and other service items as needed
• Sanitize and clean service areas, bar tops, and surrounding bar areas, as needed
• Manage to-go orders and retrieve them from the kitchen, as needed
• Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities
• Perform all other duties assigned by leadership

Requirements

• Must be at least 18 years of age to comply with Iowa Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Ability to work until later hours of the night
• Must have reliable transportation to and from your scheduled shift
• Ability to comply with all uniform policies
• Must refrain from on-the-job consumption of alcohol
• Must possess a safety-oriented mindset and understand the importance of complying with all state and local beverage preparation and serving regulations
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to positively engage with guests to promote sales and customer satisfaction
• Previous experience with Point of Sale (POS) technology and PCI compliance a plus
• Ability to follow direction, multi-task, and work as part of a team as well as independently

Qualifications

• No education requirements for this position
• 1+ years of previous bartender experience highly desired but not required
• Previous experience with alcoholic beverage serving and associated regulations would be helpful
• Must be Bartender/Server Certified (TIPS) or become so within 30 days of hire
• Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus

Physical Requirements

• Ability to stand, walk, and remain on feet for the majority of the workday
• Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to remain sedentary for periods of time while using a computer or POS
• Ability to withstand heat and humidity from food preparation equipment
• Ability to carry, push, pull, lift, and hold objects weighing 40 pounds or more
• Ability to consistently use hands to grasp, control, or move objects/tools
• Ability to use step stools, as needed

Working Conditions

• This role will be based in one or more F&B and/or restaurant locations throughout the park, with exposure to both indoor and outdoor environments
• Frequent exposure to variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to constant repetitive motion, high noise levels, flashing lights, and heavily populated environments
• Subject to frequent handling of cleaning chemicals and detergents
• Subject to frequent interruptions and requests that may require reprioritization of activities

Benefits

Team Member Benefits available.

About Adventureland

Working at Adventureland is about making people happy! It’s about being independent and having fun, making new friends, and earning extra money while doing so. As an Adventureland host, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!