Advancement Information Specialist

About the work unit

The Department of Development and Alumni Relations (DAR) assists Vanderbilt University in securing the resources, both human and financial, that are required to achieve its mission and goals. The Department is responsible for the identification, cultivation, solicitation, and stewardship of individuals and organizations whose charitable objectives are consistent with those of Vanderbilt University’s teaching and research programs.

Key functions and expected performance

• Utilize Snowflake SQL, Tableau, and Salesforce in designing and executing data to provide solutions for reporting requirements for DAR.
• Meet and collaborate with DAR staff to interpret business needs and offer any additional analysis to attain the users end goals.
• Provide ad-hoc reports and data analysis routinely and meet required deadlines.
• Ensure a high quality of accuracy in data reported.
• Provide technical support to users and team members of Salesforce reporting.
• Look beyond symptoms to uncover underlying causes of problems and identify ways to resolve them.
• Demonstrate a sense of ownership, focusing on and driving critical issues to closure.
• Demonstrate strong understanding of the Salesforce data to identify and elevate opportunities.
• Handle sensitive donor, parent, friend, and student information in the strictest confidence, according to departmental and institutional policies.
• Work cooperatively with Development and Alumni Relations colleagues.
• Maintain strong and effective relationships with Vanderbilt faculty and staff external to DAR.

Education and certifications

• Bachelor’s degree, or the equivalent, is necessary.

Experience and skills

• 2 years of relevant data analyst experience, or the equivalent, is preferred.
• Strong SQL experience.
• Data Visualization experience, Tableau preferred.
• Superior verbal and written communication skills are necessary.
• Ability to exercise good judgment in the handling of confidential information.
• Ability to use current computer technology, such as Windows, Excel, Word, Teams, Snowflake SQL, and Salesforce.