advanced technical product manager- Salesforce (Nashville, TN)

About the role

As a Senior Technical Product Manager, you’ll assume end-to-end responsibility for the strategic value, usability, and performance of one or more digital products. You’ll partner closely with business stakeholders, design, and engineering to define problems, set measurable outcomes, manage tradeoffs, and deliver customer-facing features that improve experiences and grow the business.

Responsibilities

• Define and align outcomes by partnering with stakeholders to clarify problems, set business and UX goals, and establish target KPIs and measurement plans.
• Translate strategy into buildable work by creating clear requirements (epics/user stories/techno-functional specs), defining success criteria, and managing prioritization across multiple deliverables and cross-team dependencies.
• Drive execution and learning by leading feature delivery, communicating updates (including executive-ready content), running feature readouts with insights, and iterating based on results.

Requirements

• Bachelor’s degree (or equivalent experience in a related field)
• 7+ years delivering complex products in a technology environment
• 5+ years using analytics/optimization tools to inform product planning and prioritization
• 5+ years partnering with design and engineering to deliver customer-facing features, including building roadmaps/backlogs and writing/refining user stories
• 3+ years experience and understanding of the Salesforce Platform & architecture (Sales Cloud, Service Cloud, Experience Cloud, B2B Commerce), data models, commerce out of the box features and capabilities
• 5 years of experience managing SaaS platform capabilities with a focus on stability, performance, operational excellence, and continuous improvement
• Experience applying AI and automation within enterprise products, from identifying use cases to defining requirements and measuring outcomes

Qualifications

• Master’s degree / MBA
• Strong knowledge of Agile development practices, methodologies, and tools
• Technical knowledge of web and mobile applications (and comfort collaborating deeply with engineering)
• Proven ability to influence without authority, communicate clearly, and balance multiple priorities in a fast-paced environment

Preferred Qualifications

• Experience with the Salesforce Platform & architecture (Sales Cloud, Service Cloud, Experience Cloud, B2B Commerce)
• Experience with web and mobile applications
• Experience with Agile development practices, methodologies, and tools
• Experience with AI and automation within enterprise products

Benefits

We offer a comprehensive benefits package including medical, dental, vision, basic and supplemental life insurance, short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation, sick time, eight paid holidays, and two personal days per year. Additionally, we offer a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Eligible partners can also participate in the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. We also provide access to backup care and DACA reimbursement. For additional information, visit starbucksbenefits.com.

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

We are onsite four days a week. Join us and inspire with every cup.