Advanced Retail Associate
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.
Benefits
- Free Epic pass(es) for employees, plus free ski and snowboard lessons
- 40% discount on retail merchandise
- Discounted lift tickets for friends and family
- Discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development through Epic Service
- Referral Program
Full-time roles also include:
- Health Insurance (Medical, Dental, and Vision plans for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
About the role
Come to work at a world-class mountain shop and enjoy the best benefits package in the industry. Join our passionate team and we’ll train you in all aspects of selling the latest outdoor gear—no experience required! As a Retail Associate, you will provide our guests with gear and services for the ultimate outdoor experience.
Responsibilities
- Greet every guest, understand their needs, and provide exceptional customer service
- Process all retail sales accurately and efficiently
- Learn product knowledge to effectively communicate features and benefits to guests
- Maintain excellent store visual standards by continually straightening, folding, and restocking merchandise
- Follow all company safety protocols and standard operating procedures
- Understand and follow both Vail Resorts’ and Patagonia’s environmental principles
- Other duties as assigned
Requirements
- Ability to work a flexible schedule, including nights, holidays, and weekends
- Commitment to exceptional customer service
- Ability to stand and move in an active, team-oriented environment for extended periods
- Must be able to communicate fluently in English
- Minimum age: 18 years
Housing is not provided for this role.
Pay
The expected pay range for this position is $21.50/hr - $26.88/hr. Individual compensation decisions are based on a variety of factors.