Advanced Retail Associate

Come to work at a world-class mountain shop and enjoy the best benefits package in the industry. Join our passionate team and we’ll train you in all aspects of selling the latest outdoor gear—no experience required! As a Retail Associate, you will provide our guests with gear and services for the ultimate outdoor experience.

Responsibilities

• Greet every guest, understand their needs, and provide exceptional customer service
• Accurate and efficient processing of all retail sales
• Learn product knowledge to effectively communicate features and benefits to guests
• Maintain excellent store visual standards by continually straightening, folding, and restocking merchandise
• Follow all company standards in regards to safety protocols and standard operating procedures
• Understand and follow both Vail Resorts’ and Patagonia’s environmental principles
• Other duties as assigned

Requirements

• Ability to work a flexible schedule; including nights, holidays, and weekends
• Commitment to exceptional customer service
• Ability to stand and move in an active, team-oriented environment for extended periods
• Must be able to communicate fluently in English
• Minimum age: at least 18 years

Benefits

• Free Epic pass(es) for employees, discounted lift tickets for friends and family, and free ski/snowboard lessons
• 40% retail discounts, employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development through Epic Service
• Referral Program
• Full-time roles eligible for health insurance (Medical, Dental, Vision) after working 500 hours (seasonal employees)
• Free ski passes for dependents (full-time roles)
• Critical Illness and Accident plans

Pay

The expected pay range is $21.50/hr – $26.88/hr. Individual compensation decisions are based on a variety of factors.

Schedule

• Employment Type: Year-round (10-month)
• Shift Type: Full-time hours available
• No housing availability