Advanced Product Sales

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.

About the role

Service is the foundation of everything we stand for at Vail Resorts and our Product Sales team is no exception in creating this experience of a lifetime. Through facilitating the sale of tickets to our many resort services such as lift passes, lessons, childcare and more, our friendly agents shine as the key to epic adventures for our guests.

Responsibilities

• Provide information and facilitate the sale of resort attractions and services including fulfillment and delivery
• Utilize POS system to create or update customer profile records, process discounts and payments, administer exchanges and returns, provide change and receipts
• Complete POS audits daily and at the end of shift
• Communicate professionally by phone, email, and in person with travel partners, properties, tour operations, corporate visitors, guests, and other groups
• Maintain up to date knowledge on resort products, policies, and operations to meet the needs of guests, coordinating with other departments as necessary
• Maintain a clean, well-stocked, and organized workstation
• Other duties as assigned

Requirements

• High School Diploma or GED Equivalent
• Experience working in customer service or ticket sales preferred
• Flexibility to work both inside and outside with exposure to the elements
• Must be able to communicate fluently in English
• Ability to work a flexible schedule including nights, holidays, and weekends
• Ability to stand or sit for extended periods of time
• Ability to lift up to 25lbs
• Minimum Age: At least 18 years of age

Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons
• Employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Pay

The expected pay range is $22.00/hr - $26.88/hr. Individual compensation decisions are based on a variety of factors.

Schedule

• Employment Type: Summer Seasonal 2026
• Shift Type: Full Time hours available
• Housing Availability: No

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).