Advanced Product Sales

About the role

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Responsibilities

• Provide information and facilitate the sale of resort attractions and services including fulfillment and delivery
• Utilize POS system to create or update customer profile records, process discounts and payments, administer exchanges and returns, provide change and receipts
• Complete POS audits daily and at the end of shift
• Communicate professionally by phone, email, and in person with travel partners, properties, tour operations corporate visitors, guests, and other groups
• Maintain up to date knowledge on resort products, policies, and operations to meet the needs of guests, coordinating with other departments as necessary
• Maintain a clean, well-stocked, and organized workstation
• Other duties as assigned

Requirements

• High School Diploma or GED Equivalent
• Experience working in customer service or ticket sales preferred
• Flexibility to work both inside and outside with exposure to the elements
• Must be able to communicate fluently in English
• Ability to work a flexible schedule including nights, holidays, and weekends
• Ability to stand or sit for extended periods of time
• Ability to lift up to 25lbs
• Minimum age: at least 18 years of age
• Housing not provided

Benefits

• Free passes for employees
• Employee discounted lift tickets for friends and family
• Free ski and snowboard lessons
• 40% retail discounts
• Additional employee discounts on lodging, food, gear, and mountain shuttles