Advanced Practitioner Provider (APP)

About the role

We’re looking for compassionate providers to join our team and help us continue our mission of delivering exceptional care. This is a remote telemedicine role serving patients seeking care within our urgent care services, offering flexibility and variety.

Responsibilities

• Deliver patient-focused care by assessing and treating a wide range of illnesses and injuries through telemedicine.
• Help load-balance patient volume by coordinating care between in-clinic and telemedicine services, ensuring timely access for urgent care patients.
• Conduct comprehensive patient evaluations, including medical history reviews, diagnostic tests (e.g., x-rays, ECGs, lab work), and treatment planning.
• Provide patient education and counseling, covering therapeutic regimens, health maintenance, and wellness promotion.
• Maintain accurate and timely documentation using our electronic medical records (EMR) system.
• Ensure a safe and compliant work environment by following all procedures, rules, and regulations.
• Stay informed on industry standards, emerging practices, and legislative updates to ensure top-tier care.
• Support team development by sharing knowledge and mentoring clinical staff.
• Uphold the highest standards of professionalism and quality in every patient interaction.

Requirements

• Licensed in New Hampshire, Massachusetts, and/or Maine.
• Master's degree.
• Certification by Physician Assistant or Nurse Practitioner certifying body.
• Have and maintain a DEA license with no restrictions.
• BLS certified.
• Relevant experience in emergency medicine, urgent care, or ambulatory care setting is preferred.
• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadow and elevate concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Tech-savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of: Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
• Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment.

Qualifications

• Education: Master's degree.
• Licensure: Licensed in New Hampshire, Massachusetts, and/or Maine.
• Certification: Certification by Physician Assistant or Nurse Practitioner certifying body.
• DEA License: Have and maintain a DEA license with no restrictions.
• BLS Certification: BLS certified.
• Relevant Experience: Clinical experience in emergency medicine, urgent care, or ambulatory care setting is preferred.

Skills

• Excellent team player: Enjoy collaborating with others and being a part of a strong team dynamic.
• Proactive and confident communicator (written and verbal): Foreshadow and elevate concerns as they arise, unafraid of professional directness both with colleagues and patients.
• Compassionate, authentic, and patient focused: Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging.
• Tech-savvy: Proficient with Microsoft Office Suite or related software and clinical management systems (EMR).
• Strong knowledge of: Principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Applicable federal, state, and local laws and regulations including the requirements of the HIPAA and OSHA and applicable state rules and regulations pertinent to medical practices.
• Current principles, methods, and procedures for the delivery of medical evaluation, diagnosis, and treatment.

Benefits

• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to our primary care (depending on location).
• Education alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more.

Pay

Compensation is commensurate with experience.

Schedule

• Full-Time: Three shifts per week; four shifts per month will be on either a Saturday or Sunday.
• Part-Time: Two shifts per week; two shifts a month will be on either a Saturday or Sunday.
• Per Diem: One shift per week; a variety of days as-needed, including a Saturday or a Sunday.

Additional Information

Full-Time Virtual Urgent Care shifts are not actively available across states at this time, but we welcome conversations with qualified providers in the Pittsfield, MA for a hybrid role (2 days onsite, 1 day from home).