Advanced Inside Sales Account Manager
Wolters Kluwer · Pennsylvania, United States · 3 wk ago
RemoteRemoteBusiness Development$48k–$81k/yrFull-time
About the Role
As an Advanced Inside Sales Representative, you bring extensive knowledge and expertise in managing complex sales activities and resolving sophisticated customer issues. You will serve as a key resource within the sales team, focusing on executing and problem-solving to improve sales processes and outcomes.
Responsibilities
- Handle the most complex inbound and outbound sales inquiries.
- Process and manage high-impact customer orders.
- Maintain and update detailed and accurate customer records.
- Qualify and prioritize sales leads with strategic potential.
- Record, analyze, and report on detailed sales activities and trends.
- Develop and present comprehensive sales quotes and proposals.
- Resolve highly complex customer issues with products and services.
- Collaborate with multiple departments for large-scale orders.
- Implement strategic sales initiatives and projects.
- Mentor and guide junior associates and peers.
Skills
- Strategic Customer Service Orientation: Handle intricate and strategic customer needs.
- Strategic Sales Techniques: Develop and execute specialized sales strategies.
- Professional Communication Skills: High-level, nuanced communication.
- Expert CRM Use: Advanced proficiency with CRM tools.
- Exceptional Organization: Outstanding task and time management.
- Refined Attention to Detail: Unmatched accuracy and precision.
- Analytical Data Interpretation: Skilled at analyzing and interpreting complex sales data.
- Extensive Product Knowledge: Thorough understanding of all products/services.
Pay
$47,600.00 - $81,250.00 USD
This role is eligible for Commission.
Benefits
- Medical, Dental, & Vision Plans
- 401(k)
- FSA/HSA
- Commuter Benefits
- Tuition Assistance Plan
- Vacation and Sick Time
- Paid Parental Leave
Full details of our benefits are available upon request.