Advanced Fleet- Night Dispatch

About the role

We are looking for an eager, self-motivated individual to join our A Fleet Night Dispatch team in order to help lead our drivers and our company to success.

Responsibilities

• Analyze dispatch information to ensure ability of driver to meet service standards.
• Maintain compliance with Federal DOT (Department of Transportation) regulations including hazardous material hauling, HOS (Hours of Service) regulations, accident reporting, and driver personnel records.
• Monitor and improve on-time pickup/delivery performance and freight security using prescribed systems.
• Accurately complete accident reports per company policy.
• Communicate Company policy and service expectations to drivers.
• Coordinate load relays to prevent service failures using prescribed guidelines/procedures.
• Answer multi-line phone in a timely manner to maintain communication standards with drivers.
• Process QUALCOMM messages in a timely manner.
• Punctually and efficiently complete all assigned tasks.
• Communicate pertinent information regarding service/driver issues to Day Fleet Manager.
• Complete continuing training as directed by management.
• Practice Company Core Values.

Qualifications

• Knowledge Abilities:
  • Basic knowledge of trucking/transportation industry preferred, but not required.
  • Excellent written and verbal communication skills, strong organizational and conflict resolution skills, and the ability to execute logical decisions quickly.
  • Ability to multitask in dynamic, fast-paced, team-oriented environment.
  • Good computer and keyboarding skills with the ability to accurately type at 40 WPM.
  • Proficient in Excel, Word, and Outlook.
  • Flexible schedule with the ability to work at least 48 hours per week and the ability to work overnights and weekends required.
• Experience, Education, And Training:
  • A four-year college degree in supply chain management or other business-related field, or at least two years of management experience preferred.

Working Environment

Primarily indoors with heating and cooling regulated in a general office environment. On-site attendance is required.