Adult Services Clerk
About the role
The Joliet Public Library is looking for a friendly and adaptable Adult Services Clerk to join the team at our Black Road Branch. This role is ideal for someone who enjoys working directly with the public, is comfortable with all types of technology, and is ready to learn new skills in a collaborative environment. As part of the Adult Services team, you’ll help patrons navigate technology, explore resources, and access the services that enrich their daily lives. In this highly visible role, you’ll represent the mission of the library—connecting all people with information, ideas, and opportunities for lifelong learning.
Responsibilities
- Provide friendly and consistent service at the Adult Services desk.
- Assist patrons with technology such as computers, printers, and scanners.
- Support patrons in using online tools and library databases.
- Help with library accounts, catalog searches, and holds.
- Maintain and troubleshoot equipment as needed.
Qualifications
- Excellent customer service and communication skills.
- Comfortable learning and teaching technology.
- Professional, patient, and dependable.
- Strong problem-solving and teamwork skills.
- Flexible to meet the needs of a dynamic public service environment.
Pay
Pay: $17 an hour for 20 hours per week.
Schedule
Daytime, evening, and weekend hours are required; schedule varies based on branch needs.