Adult & Senior Recreation Services Coordinator

About the role

The Adult & Senior Recreation Services Coordinator is an entry-level to mid-level professional position within the Community Services & Parks Department, responsible for supporting the planning, implementation, and daily operation of programs and services within the Adult & Senior Services Division. This position assists in coordinating a year-round portfolio of recreation, fitness, arts, social, and educational programming for adult and senior residents of East Greenwich, including residents age 55 and over and adults with disabilities.

Responsibilities

• Assists the Adult & Senior Services Manager in the planning, scheduling, and implementation of a year-round slate of recreation, fitness, arts, social, educational, and enrichment programs for adult and senior residents; directly facilitates program sessions, classes, and activities as assigned.
• Serves as a point of contact for participants, families, volunteers, and community partners; supports meal site operations, senior center programs, community special events, transportation assistance, and social services programs.
• Coordinates and administers social services programs including food voucher programs, holiday programs, holiday prepared meals, and information and referral services to outside agencies under the direction of the Adult & Senior Services Manager.
• Maintains regular direct contact with participants, families, volunteers, and community partners; observes participant daily health and behavioral changes; communicates significant changes to the Adult & Senior Services Manager in a timely manner; maintains participant records of needs and services rendered as directed.
• Aids participants and families in navigating available programs, community resources, and human services referrals; maintains a current awareness of Town, state, and community resources serving adult and senior populations.
• Supports the planning and delivery of educational and advocacy programming related to senior services and human services resources available to the community.
• Assists in the preparation of seasonal program brochures, promotional materials, social media content, and direct communications to participants; coordinates with the Adult & Senior Services Manager on program publicity and outreach.
• Performs administrative functions in support of division operations including data entry into program registration and department software systems, processing of program registrations and payments, and completion of required forms and records.
• Assists in the preparation of required reports, attendance records, program evaluations, and documentation of services rendered; maintains organized and accurate division records in accordance with Department policies.
• Assists in maintaining program supply and equipment inventory; assists with procurement, ordering, and distribution of supplies and materials as directed.
• Assists in the preparation and maintenance of contracts, certificates of liability insurance, and related documents for program instructors and contractors.
• Performs various clerical functions as needed, including answering phones, filing, copying, data entry, and correspondence, in support of the division and the Adult & Senior Services Manager.
• Assists in maintaining the physical environment of the senior center and program spaces; ensures areas are clean, organized, and meet applicable safety and accessibility standards.
• Handles program revenue, including collecting fees, processing payments, and completing required accounting documentation in accordance with Town financial policies.
• Interacts and collaborates with Town employees, co-workers, participants, volunteers, instructors, community organizations, and representatives of senior and human services programs in a professional, cooperative, and customer-service-oriented manner.
• Communicates departmental practices, procedures, policies, and guidelines to participants and the public on behalf of the division; relays programming matters, participant concerns, and relevant correspondence to the Adult & Senior Services Manager in a timely manner.
• Assists in coordinating volunteer activities within the division; supports volunteer recruitment, orientation, and recognition efforts.
• Assists with facility reservation coordination for the Swift Community Center and other Department facilities as directed; collects applications, insurance documentation, and payments as needed.
• Attends and participates in department meetings, staff training sessions, and professional development activities as directed by the Adult & Senior Services Manager or Director of Community Services.
• Supports the Department at special events held during the work day, after hours, and on weekends; works a flexible schedule based on the needs of the Department and the program calendar.

Requirements

• A minimum of one (1) to three (3) years of related work experience in recreation programming, senior services, human services, or a comparable setting that demonstrates the required knowledge, skills, and abilities to perform the essential functions of the job is required.
• Experience working directly with adult or senior populations in a recreation, community center, or human services environment is strongly preferred.

Qualifications

• An associate's degree in Parks and Recreation, Human Services, Gerontology, Social Work, Education, Public Administration, or a closely related field is required. A bachelor’s degree in a related field is preferred.

Skills

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite.
• Knowledge of local, state, and federal regulations related to senior services and human services.

Benefits

Our organization offers a comprehensive benefits package including health insurance, retirement plans, paid time off, and opportunities for professional growth and development.

Pay

The salary range for this position is $25,000 - $35,000 annually, depending on experience and qualifications.

Schedule

This position requires a flexible schedule to accommodate the needs of the department and the program calendar. Shifts may vary and may include evenings, weekends, and holidays.