Adult Intensive QMHP (Housing)

About the role

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. The QMHP-Adult Intensive position provides psychosocial/rehabilitative service to adults with serious mental illness. Services may include, but are not limited to, assessment, development of measurable treatment goals and objectives, engagement into treatment, referral, linkage, advocacy, monitoring, crisis intervention and continuity of care.

Responsibilities

• Provide overall service coordination, psychosocial rehabilitation, emergency services/assessment, referral, transportation, linkage, and advocacy to individuals with varying needs.
• Perform duties in concert with other members of an interdisciplinary treatment team.
• Ensure authorization for clinical services.
• Formulate individual recovery plan based on assessment findings on all new admissions.
• Develop measurable objectives and goals agreed upon by the individual.
• Actively assist in obtaining and modifying goals as needed.
• Document all attempts to involve individual, service providers, and caregivers (unless opposed by the individual) in service plan process.
• Review service plans every 180 days or as clinically indicated.
• Participate in interdisciplinary team staffing.
• Presents psychosocial assessment findings.
• Update team on progress or lack of progress in reaching agreed upon goals.
• Provide relevant information that might affect course of treatment.
• Follow-up with assigned individuals who miss a scheduled clinic appointment.
• Document attempts to contact individual.
• Report repeated unsuccessful efforts to contact the treatment team.
• Oversees and assists assigned individuals medication adherence.
• Provides med training, arranges transportation to scheduled office based appointments, and prompts needed refills.
• Document clinical services by close of next business day.
• Perform follow up hospital assessments the same day as requested by the hospital and report assessment outcome to the Clinical Manager.
• Provides crisis intervention/on-call services during the work week and by weekend rotation.
• Make home and hospital visits, initiates mental illness warrants, work with police and other public servants as a needed to address crisis for assigned clients.
• Facilitate inpatient admission upon request of the treatment team and/or hospital.
• Provide continuity of services throughout inpatient stay.
• Participate actively in discharge planning with hospital.
• Meet with the individual within 2 days of discharge in the community.
• Evaluate progress of clinical session, solicit feedback from individual(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues.
• Co-facilitate family education workshops.
• Identify and assist individuals in obtaining entitlements by providing referrals, advocacy and negotiation, as needed.
• Participation in a required on call rotation.
• Performs other duties as assigned.

Requirements

• Bachelor's Degree from an accredited college/university with a minimum of 30 credit hours in a social, behavioral, or human services field.
• 1-3 years of Mental Health Related Experience or Master's degree in listed fields with 0 years of experience.
• Current State of Texas Driver License or if you live in another state, must be currently licensed in that state.
• Liability insurance required if employee will operate personal vehicle on Center property or for Center business.

Skills

• Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws.
• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
• Effective verbal and written communication skills.
• Excellent organizational skills with the ability to prioritize workflow and meet deadlines.
• Ability to handle multiple task and special projects simultaneously.
• Able to work autonomously with minimal or no supervision.
• Able to maintain a high level of professionalism and confidentiality.
• Adult Competencies as outlined by HHSC for TRR requirements with emphasis on crisis intervention, engagement, and motivational interviewing.

Benefits

• Medical/Dental/Vision.
• Paid Time Off.
• Paid Holidays.
• Employee Assistance Program.
• Retirement Plan, including employer matching.
• Health Savings Account, including employer matching.
• Professional Development allowance up to $2000 per year.
• Bilingual Stipend – 6% of the base salary.
• Many other benefits.