Adult Education Data Intern (Unpaid)

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

About the role

The Adult Education Data Intern will acquire hands-on experience in collecting both qualitative and quantitative data. Responsibilities include managing and analyzing the collected data, as well as performing data entry tasks using IRC’s internal client case management system, Efforts to Outcome (ETO), and the New Jersey Office of Refugee (NJOR)’s case management system, Client Track (CT). Additionally, the intern will assist in developing operational workflows and utilizing Power Automate to enhance data collection efficiency.

Responsibilities

• Participate in ETO and CT training to learn how to use the platform efficiently.
• Record English Language Training (ELT) Program related case notes, including attendance records, assessment records, and other case management case notes on ETO.
• Record ELT project enrollment note on ETO and CT.
• Record case notes for other education programs under Adult Education Department.
• Perform data entries, file, and assemble information for comprehensive reports in the internal databases (ETO), Client Track (CT) and Microsoft Excel.
• Create, collect and analyze course feedback surveys.
• Assist in creating semi-annual and annual reports in Microsoft Excel.
• Verify and correct data discrepancies or errors to ensure data quality.
• Utilize Power Automate to build new workflows for the Adult Education Department.
• Use PowerBI for data analysis to increase program quality and impact.
• Organize and maintain files and records.
• Support other assigned tasks for the adult education department.

Learning Objectives

• Gain proficiency in using various funder-mandated databases to collect and evaluate data related to the resettlement outcomes of IRC clients, with a particular focus on Education.
• Gain firsthand experience in the development of systems to maximize operational effectiveness.
• Learn organizational communication and time management skills.

Requirements

• Must be based in the U.S.
• Must be a US citizen or have US work authorization.
• Must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years.
• Graduate or undergraduate students who are passionate about data management, or hold degree in Computer Science, Data Analytics, Information Systems or related field.
• Experience (or a willingness to learn) Microsoft systems including: Power Automate and PowerBi.
• Experience in using Box and Microsoft Apps such as Excel is strongly preferred.
• Must convey confidence, have effective communication skills, and exhibit excellent attention to detail.
• Demonstrated ability to work effectively in a multicultural environment.
• Demonstrate patience, understanding, flexibility, and a consistently positive attitude.
• Willing to learn about IRC history, philosophy, global work, and local efforts.
• Willing to adhere to IRC volunteer and workplace policies.

Benefits

• 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure.
• Medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month.
• FSA for healthcare and commuter costs.
• 403b retirement savings plans with immediately vested matching.
• Disability & life insurance.
• Employee Assistance Program available to staff and their families to support counseling and care in times of crisis and mental health struggles.