AdTech Sr. Engagement Manager– Agency SME

POSITION OVERVIEW

We are seeking a Senior Manager with a deep understanding of digital marketing and client relationship skills to help us grow our partnerships with automotive advertisers and media platforms. This role bridges client management, product support, and business development.

• Manage day-to-day relationships with clients, supporting new business from those clients, and maintaining high levels of client satisfaction.
• Work with leadership to execute digital marketing and consumer engagement solution contracts with existing agency and media platform partners.
• Act as a key interface between external clients, internal product teams, and business development.
• Liaison directly with internal product teams to ensure client business requirements for new products can be technically supported by our solution set.
• Support internal contract management activities including CRM system tasks, revenue monitoring, and budget support.
• Ensure consistent product performance and deliverables that align with client business strategy.
• Identify opportunities for Urban Science to expand existing client relationships.

EDUCATION AND EXPERIENCE

• University degree required; business or related degrees preferred from an accredited college or university, or equivalent foreign education.
• Minimum of 7 years related work experience, ideally within digital marketing/media.
• Experience in targeted-audience procurement, media attribution, digital campaign ROI analytics required.
• OEM or Agency experience strongly preferred.
• Familiarity with media planning and buying mechanics preferred.
• SQL experience a plus.