ADRC Specialist (HHS)

Location: Elkhorn, WI

About the role

This position is responsible for providing information and assistance, options counseling, enrollment/disenrollment counseling, long-term care program eligibility determination, and advocacy to the general public—specifically older adults, adults with disabilities, and youth age 17 years and 6 months—within the scope of the Aging & Disability Resource Center.

Schedule

• Division: Aging & Disability Resource Center
• Days: Monday - Friday
• Work Hours: 8:00 a.m. - 4:30 p.m.
• Hours Per Shift: 8
• Shifts Per Pay Period: 10
• Position FTE: 1.00

Responsibilities

• Facilitate consumer access to service.
• Collaborate with contracted providers and closely monitor purchased services provided to consumers.
• Determine ongoing need and effectiveness of provided services based on assessment findings.
• Evaluate and assess individuals and families with psychosocial and/or physical difficulties.
• Develop and carry out service plans, coordinate and monitor services and treatment, and review and terminate services.
• Administer mandated functional and financial screens within state and federal guidelines to determine program eligibility.
• Provide short-term case management services for assigned caseload, including face-to-face contact in home or community.
• Complete annual protective placement reviews for persons who are elderly, physically disabled, or intellectually disabled and enrolled in a long-term care program.
• Complete access and abuse neglect reports according to State statute and forward to APS team for screening review.
• Advocate for consumers and provide community education.
• Educate consumers and their support systems to enable the consumer to achieve personal goals and reach maximum potential.
• Incorporate current best practice models into daily service provisions with individuals, families, and significant others when indicated.
• Consult, coach, and collaborate with team members, families, individuals, providers, and other Health and Human Services staff.
• Collaborate with other programs and individuals across the department to ensure coordination of care.
• Participate in trainings to update knowledge and skills, maintain standards, and ensure certification and licensure.
• Ensure compliance with program standards and maintain necessary documentation as required by Walworth County Department of Health & Human Services, Department of Health Services, and state and federal statutes.
• Participate in Long Term Care division functions related to general operation, including trainings, supervision, progress meetings, division and program staff meetings, resource development, marketing, and outreach.
• Serve on related work groups, projects, committees, and/or community projects as assigned.
• Demonstrate a commitment to county safety and risk management efforts.

Requirements

• Bachelor’s degree in social work or a related field and at least one year of relevant prior experience required. Master’s degree preferred.
• Experience working with aging and disabled populations preferred.
• Knowledge of long-term care programs such as Family Care, IRIS, AFCSP, SSIE, and MA-covered services preferred.
• Knowledge of Trauma Informed Care Principles is essential.
• Valid Driver’s License and proof of minimum liability auto insurance coverage.
• Must provide a reliable personal vehicle for business-related travel.
• Wisconsin Alliance of Information & Referral Systems (AIRS) Certification for I & R Specialist in Aging/Disability (CIRS-A/D) required within one year of hire.
• Wisconsin DHS Adult Long Term Care Functional Screener certification preferred at time of hire or must be obtained within two months of hire.

Skills

• Provides specialized information and/or recommendations to others regarding an area of expertise, including law enforcement agencies, court systems, hospitals, community agencies, and the general public.
• Authority to make decisions consistent with policies and precedents; supervision and managerial direction available as requested.
• Challenges are typically covered by precedent or established practice within the scope of county procedures, protocols, and policies.

Work Environment

• Occasionally exposed to wet and/or humid conditions, unclean homes, outside weather conditions, and extreme heat.
• Moderate noise level in the work environment.
• Expected to travel to consumer homes and/or other agencies or locations as part of normal work duties.

Physical Demands

• Regularly required to use hands to finger, handle, or feel; talk or hear; and taste or smell.
• Frequently required to stand, walk, and sit.
• Occasionally required to climb or balance, stoop, kneel, crouch, or crawl.
• Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Pay

Salary: $28.36 - $37.28 hourly

Benefits

• Scheduled Time Off: Accrued based on straight-time hours paid each pay period.
  • 10 days per year after 1 year of Walworth County service
  • 15 days per year after 5 years of Walworth County service
  • 20 days per year after 15 years of Walworth County service
• Personal Time Off: 64 hours of personal time off as a lump sum at the beginning of each year (pro-rated for part-time and newly hired employees). Remaining hours may be moved to the extended sick leave bank or paid out at the end of the calendar year.
• Extended Sick Leave Bank: Used for time off for serious health conditions requiring three or more consecutive days off or during an approved leave of absence.
• Holidays: Ten paid holidays each year (pro-rated for part-time employees).
• Insurance:
  • Health Insurance: Choice of Tier 1 (standard co-pay plan) or Tier 2 (High Deductible Health Plan with HSA). County contributes to HSA for Tier 2. Premium split between County and employee.
  • Dental Insurance: County pays 100% of premium for full-time employees and 50% for part-time employees.
  • Life Insurance: County provides $25,000 term life insurance; option to purchase additional coverage for self, spouse, and/or dependent children.
  • Short-Term Disability Insurance: Premiums paid by employer.
  • Long-Term Disability Insurance: Premium split: County pays 67%, employee pays 33%.
  • Vision Insurance: Employee pays 100% of premium.
• Wisconsin Retirement System: Covered if expected to work a minimum of 1,200 hours per year for one year or more. Payment split between county and employee.
• Tax-Sheltered Benefits: Option to participate in Deferred Compensation (457 plan), Medical Spending Account (125 plan), Dependent Care Plan (125 plan), and Health Savings Account (223 plan).
• Workers Compensation: Covered under county policy.