ADRC Specialist

About the role

This position provides information, assistance, options counseling, enrollment/disenrollment counseling, long-term care program eligibility determination, and advocacy to the general public—specifically older adults, adults with disabilities, and youth aged 17 years and 6 months—within the scope of the Aging & Disability Resource Center.

Schedule

Full-time (1.00 FTE), Monday through Friday, 8:00 a.m. to 4:30 p.m.

Responsibilities

• Facilitate consumer access to services.
• Collaborate with contracted providers and monitor purchased services for consumers.
• Determine ongoing need and effectiveness of services based on assessment findings.
• Evaluate and assess individuals and families with psychosocial and/or physical difficulties.
• Develop and carry out service plans, coordinate and monitor services and treatment, and review and terminate services.
• Administer mandated functional and financial screens within state and federal guidelines to determine program eligibility.
• Provide short-term case management services, including face-to-face contact in homes or the community.
• Complete annual protective placement reviews for elderly, physically disabled, or intellectually disabled individuals enrolled in long-term care programs.
• Complete access and abuse/neglect reports according to State statute and forward to the APS team for screening review.
• Advocate for consumers and provide community education.
• Educate consumers and their support systems to help them achieve personal goals and reach maximum potential.
• Incorporate current best-practice models into service provision for individuals, families, and significant others.
• Consult, coach, and collaborate with team members, families, individuals, providers, and other Health and Human Services staff.
• Collaborate with other programs and individuals across the department to ensure coordination of care.
• Participate in trainings to update knowledge and skills, maintain certification, and ensure licensure.
• Ensure compliance with program standards and maintain documentation as required by Walworth County, the Department of Health Services, and state/federal statutes.
• Participate in Long-Term Care division functions, including trainings, supervision, progress meetings, staff meetings, resource development, marketing, and outreach.
• Serve on related workgroups, projects, committees, and/or community projects as assigned.
• Demonstrate a commitment to county safety and risk management efforts.

Requirements

• Bachelor’s degree in social work or a related field and at least one year of relevant prior experience. Master’s degree preferred.
• Experience working with aging and disabled populations preferred.
• Knowledge of long-term care programs (e.g., Family Care, IRIS, AFCSP, SSIE, and MA-covered services) preferred.
• Knowledge of Trauma-Informed Care Principles is essential.
• Valid Driver’s License and proof of minimum liability auto insurance coverage.
• Reliable personal vehicle for business-related travel.
• Wisconsin Alliance of Information & Referral Systems (AIRS) Certification for I & R Specialist in Aging/Disability (CIRS-A/D) required within one year of hire.
• Wisconsin DHS Adult Long-Term Care Functional Screener certification preferred at hire or must be obtained within two months of hire.

Work Environment

The employee may occasionally be exposed to wet/humid conditions, unclean homes, outside weather, and extreme heat. The noise level is usually moderate. Travel to consumer homes and other agencies or locations is required.

Physical Demands

The employee must regularly use hands to finger, handle, or feel; talk or hear; and taste or smell. Frequent standing, walking, and sitting are required. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling may be necessary. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.