Adoptions Specialist

About the role

The Arizona Humane Society is seeking a dedicated and motivated full-time Adoptions Specialist to join our team at our Sunnyslope Campus. This role focuses on matching shelter pets with potential adopters and providing a positive experience throughout the adoption process.

Schedule

Thursday through Monday, 10:30 AM – 7:00 PM.

Benefits

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental, and Vision Plans
• Public Service Loan Forgiveness (PSLF) program eligibility for student loans
• Discounts on veterinary services and other pet perks

Responsibilities

• Create online pet profiles to generate interest in shelter pets
• Greet potential adopters and escort them through kennels
• Assist in the matchmaking adoption process to ensure a positive experience
• Assess the needs of potential adopters and match them with pets suited to their lifestyle and preferences
• Educate adopters on their chosen pet’s known history, including medical and behavioral insights
• Recommend supplies in the retail store to help adopters prepare for their new pet

Requirements

• High school diploma or GED
• Six months to one year of prior work experience
• Experience in customer service or animal welfare environment preferred
• Strong interpersonal and customer service skills
• Above-average clerical skills with the ability to complete paperwork accurately
• Ability to learn and demonstrate safe and humane animal handling in all conditions
• Ability to work in a fast-paced environment
• Able to work a flexible schedule, including weekends and evenings

Work Environment / Physical Demands

• Frequently required to stand, walk, sit, use hands, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl
• Must occasionally lift and/or move up to 50 pounds
• Exposure to dust, heat, cold, temperature changes, occasional wet floors, and animal noises, odors, and dander

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.