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Admitting worker SR-ER Admitting-Los Alamitos-Fulltime-Nights

UC Irvine · Los Alamitos, CA · 1 wk ago
On-siteAdministrativeFull-time

The Emergency Department Registration Representative works under the direct supervision of the E.D. Patient Registration supervisor. The Registration Representative is responsible for interviewing the patient or his/her designee to obtain information pertinent to registration or admission to the hospital. Upon completion of the medical screening exam (MSE), the Representative will obtain insurance information, process with insurance verification, and inform the patient of any financial obligations. The Registration Representative is to work in a cooperative manner to fulfill the goals of the department and hospital, displaying courtesy with all patients, staff, and visitors.

About the role

  • Interview patients or their designees for registration or admission purposes
  • Obtain and verify insurance information
  • Inform patients of any financial obligations
  • Work cooperatively to meet department and hospital goals
  • Display courtesy with all patients, staff, and visitors

Responsibilities

  • Interview patients or their designees for registration or admission purposes
  • Obtain and verify insurance information
  • Inform patients of any financial obligations
  • Work cooperatively to meet department and hospital goals
  • Display courtesy with all patients, staff, and visitors

Requirements

  • Customer service skills appropriate to the job
  • Excellent written and verbal communication skills in English
  • Able to maintain a work pace appropriate to the workload
  • Able to establish and maintain effective working relationships across the Health System
  • Excellent typing and spelling skills
  • Prior customer service experience

Qualifications

  • High School Diploma or Equivalent
  • Knowledge of University and medical center organizations, policies, procedures, and forms
  • Knowledge of Health Care Industry/Insurance Contracts
  • Knowledgeable about the Emergency Department Patient Registration process

Skills

  • Strong communication skills
  • Effective problem-solving abilities
  • Attention to detail
  • Ability to work independently and as part of a team

Benefits

UCI offers a comprehensive benefits package including medical insurance, sick and vacation time, retirement savings plans, and access to a variety of discounts and perks. For more information, please visit this page.

Conditions of Employment

  • Background check and live scan
  • Employment misconduct
  • Legal right to work in the United States
  • Vaccination policies
  • Smoking and tobacco policy
  • Drug-free environment
  • Misconduct disclosure requirement

Details of Each Policy

For more information, please visit the following page: UCI Conditions of Employment.

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