Admitting Worker, Principal

About the role

The Principal Admitting Worker works under the supervision of the Admission and Registration Supervisor and the Patient Care Unit Manager. They are generally assigned to a primary work unit but may rotate or be assigned to any area or site as outlined in the Admitting Department Expectations.

Responsibilities

• Greet, identify, check-in, and register patients.
• Coordinate escort upon arrival for services and/or after triage by the nurse.
• Gather financial and demographic information during the registration process.
• Enter information quickly and accurately into the computer system.
• Utilize various hospital information systems to communicate with patients and visitors.
• Respond effectively to inquiries.

Requirements

• Associate's degree or two years of relevant experience.
• Two (2) or more years of experience at the Sr. Admitting Worker or comparable level.
• Proficiency in health insurance eligibility and authorization requirements.
• Proficiency in reimbursement of financial policies.
• ADT experience required.
• Knowledge of office machines; typing 30 wpm.
• Basic PC skills.
• Ability to solve problems; analyze data and recommend changes.
• Ability to multitask and prioritize.
• Ability to follow instructions; work quickly and accurately in a fast-paced environment.
• Analytical and grammatical skills necessary to communicate effectively verbally and in writing.
• Strong customer service skills.
• Ability to work collaboratively with a culturally diverse staff and patient/family population.
• Ability to work independently with minimum supervision.

Qualifications

• Associate's degree or two years of relevant experience.
• Two (2) or more years of experience at the Sr. Admitting Worker or comparable level.
• Proficiency in health insurance eligibility and authorization requirements.
• Proficiency in reimbursement of financial policies.
• ADT experience required.
• Knowledge of office machines; typing 30 wpm.
• Basic PC skills.
• Ability to solve problems; analyze data and recommend changes.
• Ability to multitask and prioritize.
• Ability to follow instructions; work quickly and accurately in a fast-paced environment.
• Analytical and grammatical skills necessary to communicate effectively verbally and in writing.
• Strong customer service skills.
• Ability to work collaboratively with a culturally diverse staff and patient/family population.
• Ability to work independently with minimum supervision.

Skills

• Customer service skills.
• Collaboration with a culturally diverse staff and patient/family population.
• Problem-solving and analytical skills.
• Communication skills (verbal and written).
• Time management and prioritization.
• Use of hospital information systems.

Benefits

Not specified.

Pay

Final salary and offer components are subject to additional approvals based on UC policy. Placement within the salary range is dependent on a number of factors including work experience and internal equity within this position classification at UCSF.

Schedule

Monday-Friday, 9:00 to 5:30, and holidays when required.

Preferences

• Bilingual ability.
• Previous experience in a hospital setting.
• Basic knowledge of Medical Terminology.
• Knowledge of government program regulations, Medicare, MIA, CCS, and other third-party payors.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service have prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here. Join us to find a rewarding career contributing to improving healthcare worldwide.