Admitting Worker - ACC - Ambulatory Admin - FT Days

About the role

Incumbent serves as first point of contact for patients in the clinic. Performs general clerical and reception duties. Enters patient data to the registration system and verifies insurance and/or third-party coverage. Schedules, confirms, and cancels patient appointments.

Responsibilities

• Enters patient data to the registration system and verifies insurance and/or third-party coverage
• Schedules, confirms, and cancels patient appointments
• Serves as first point of contact for patients in the clinic
• Performs general clerical and reception duties

Requirements

• Demonstrated experience using office equipment such as a printer, copier, fax, scanner
• Demonstrated experience using multi-line telephone system
• Demonstrated experience using a computer, including data entry and retrieval
• Demonstrated effective written and verbal communication skills
• Ability to work variable shifts including evenings, nights, weekends, and holidays
• Ability to work evenings, weekends and holidays as necessary
• Ability to make simple calculations and perform simple math
• Ability to maintain a work pace appropriate to the workload
• Establishes and maintains effective working relationships across the Health System
• Effectively reads, writes and speaks English

Qualifications

• Demonstrated knowledge of medical terminology
• Demonstrated knowledge of insurance programs and/or government programs
• Demonstrated experience working with TDS, Signature, IDX
• Demonstrated experience working in registration, scheduling and/or authorization process
• Demonstrated experience working in a hospital or medical office setting
• Bilingual skill in Spanish or Vietnamese or Chinese (preferred)

Skills

• Customer service skills appropriate to the job
• Effective written and verbal communication skills
• Ability to work variable shifts including evenings, nights, weekends, and holidays
• Ability to work evenings, weekends and holidays as necessary
• Ability to make simple calculations and perform simple math
• Ability to maintain a work pace appropriate to the workload
• Establishes and maintains effective working relationships across the Health System
• Effectively reads, writes and speaks English

Benefits

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Pay

Details of pay can be found here.

Schedule

Details of shift schedules can be found here.