Admitting Worker - ACC - Ambulatory Admin - FT Days

Position Summary

Incumbent serves as first point of contact for patients in the clinic. Performs general clerical and reception duties. Enters patient data to the registration system and verifies insurance and/or third-party coverage. Schedules, confirms, and cancels patient appointments.

About the role

• First point of contact for patients in the clinic
• Performs general clerical and reception duties
• Enters patient data to the registration system
• Verifies insurance and/or third-party coverage
• Schedules, confirms, and cancels patient appointments

Responsibilities

• Customer service skills appropriate to the job
• Work variable shifts including weekends, holidays, evenings, and nights
• Use office equipment such as printers, copiers, faxes, scanners
• Use multi-line telephone system
• Use a computer, including data entry and retrieval
• Maintain a work pace appropriate to the workload
• Establish and maintain effective working relationships across the Health System
• Read, write, and speak English effectively

Qualifications

• Knowledge of medical terminology
• Experience with insurance programs and/or government programs
• Experience working with TDS, Signature, IDX
• Experience working in registration, scheduling, and/or authorization process
• Experience working in a hospital or medical office setting
• Bilingual skills in Spanish, Vietnamese, or Chinese (preferred)

Preferred Qualifications

• Knowledge of insurance programs and/or government programs
• Experience working with TDS, Signature, IDX
• Experience working in registration, scheduling, and/or authorization process
• Experience working in a hospital or medical office setting
• Bilingual skills in Spanish, Vietnamese, or Chinese (preferred)

Total Rewards

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Conditions of Employment

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment
• Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Closing Statement

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.