Admitting Representative
Kaiser Permanente · Fontana, CA · 1 mo ago
OTHR$27.24–$30.05/hrFull-time
We need to output HTML fragment with sections: Use for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content.
We need to parse the job posting.
Key info:
Job Summary: description of duties.
Essential Responsibilities: many bullet-like sentences.
Experience Basic Qualifications: One (1) year cash handling experience in hospital admitting, healthcare business office or medical office setting; Two (2) years admitting or registration experience.
Education: High School diploma or GED required.
License, Certification, Registration: N/A.
Additional Requirements: Demonstrated knowledge of and utilization of admission/registration system, healthcare billing practices, health plan benefits and insurance requirements; Typing 35 wpm.
Preferred Qualifications: Demonstrated ability to work rapidly and accurately with phones, personnel and patients preferred; Able to demonstrate excellent mathematical skills and cash collections; Associates or Bachelors degree preferred.
Notes: To work all areas of admitting.
Primary Location: California, Fontana, Fontana Medical Center.
Scheduled Weekly Hours: 20.
Shift: Variable.
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun.
Working Hours Start: 12:01 AM.
Working Hours End: 11:59 PM.
Job Schedule: Call-in/On-Call.
Job Type: Standard Worker.
Location: Onsite.
Employee Status: Regular.
Employee Group/Union Affiliation: B05|USW|Local 7600.
Job Level: Entry Level.
Department: Fontana Medical Center - New - Admitting - 0801.
Pay Range: $27.24 - $30.05 / hour.
Travel: No.
Work Setting: Onsite.
Worker location must align with Kaiser Permanente's Authorized States policy.
EEO etc: remove.
We need to produce sections: About the role (maybe from Job Summary). Responsibilities (Essential Responsibilities). Requirements (Basic Qualifications + Education + Additional Requirements?). Qualifications (Preferred Qualifications). Skills maybe from typing, math, cash handling, etc. Benefits? Not given. Pay? Yes we have Pay Range. Schedule? Yes we have Scheduled Weekly Hours, Shift, Workdays, Working Hours Start/End, Job Schedule.
We must not include sections with placeholder or vague like "commensurate with experience". We have actual pay range and schedule details.
We must not repeat job title as heading. Not include Job ID etc.
We need to preserve all substantive info; not invent or summarize away detail. So we need to include details like duties, responsibilities, qualifications, etc.
We must use
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content.
We need to parse the job posting.
Key info:
Job Summary: description of duties.
Essential Responsibilities: many bullet-like sentences.
Experience Basic Qualifications: One (1) year cash handling experience in hospital admitting, healthcare business office or medical office setting; Two (2) years admitting or registration experience.
Education: High School diploma or GED required.
License, Certification, Registration: N/A.
Additional Requirements: Demonstrated knowledge of and utilization of admission/registration system, healthcare billing practices, health plan benefits and insurance requirements; Typing 35 wpm.
Preferred Qualifications: Demonstrated ability to work rapidly and accurately with phones, personnel and patients preferred; Able to demonstrate excellent mathematical skills and cash collections; Associates or Bachelors degree preferred.
Notes: To work all areas of admitting.
Primary Location: California, Fontana, Fontana Medical Center.
Scheduled Weekly Hours: 20.
Shift: Variable.
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun.
Working Hours Start: 12:01 AM.
Working Hours End: 11:59 PM.
Job Schedule: Call-in/On-Call.
Job Type: Standard Worker.
Location: Onsite.
Employee Status: Regular.
Employee Group/Union Affiliation: B05|USW|Local 7600.
Job Level: Entry Level.
Department: Fontana Medical Center - New - Admitting - 0801.
Pay Range: $27.24 - $30.05 / hour.
Travel: No.
Work Setting: Onsite.
Worker location must align with Kaiser Permanente's Authorized States policy.
EEO etc: remove.
We need to produce sections: About the role (maybe from Job Summary). Responsibilities (Essential Responsibilities). Requirements (Basic Qualifications + Education + Additional Requirements?). Qualifications (Preferred Qualifications). Skills maybe from typing, math, cash handling, etc. Benefits? Not given. Pay? Yes we have Pay Range. Schedule? Yes we have Scheduled Weekly Hours, Shift, Workdays, Working Hours Start/End, Job Schedule.
We must not include sections with placeholder or vague like "commensurate with experience". We have actual pay range and schedule details.
We must not repeat job title as heading. Not include Job ID etc.
We need to preserve all substantive info; not invent or summarize away detail. So we need to include details like duties, responsibilities, qualifications, etc.
We must use - for any list of duties/requirements/benefits, and
for prose.
We need to decide what to put as lists vs prose.
Probably we can put responsibilities as
- . Requirements as
- . Qualifications as
- . Skills maybe as
- . Pay as
maybe with the range. Schedule as
- maybe.
We need to ensure we don't create sections with filler. So include About the role (Job Summary). Responsibilities (Essential Responsibilities). Requirements (Basic Qualifications, Education, Additional Requirements). Qualifications (Preferred Qualifications). Skills (maybe typing, math, cash handling). Pay (Pay Range). Schedule (Scheduled Weekly Hours, Shift, Workdays, Working Hours Start/End, Job Schedule). Benefits? Not present, so omit.
We must not include sections like "About the role" if we don't have content? We have Job Summary, so we can.
Now we need to preserve all substantive information; not invent or summarize away detail. So we need to include all details from the posting.
Let's extract details:
Job Summary (Under the direct supervision, performs pre-admits and admits based on doctors orders. Directs visitors and patients to the appropriate area and answers phones. Interviews patient and/or their representative to obtain demographic and financial information. Identify available payer sources and records information required for admission and/or registration. Reviews and assists patients to complete all required documents for completeness and appropriate signatures. Verifies insurance eligibility and benefits. Collects any cost shares due to include but not limited to co-payments, deposits, share of cost (SOC) and deductibles. Initiates and collects financial documents in support of all billing activities. Document KPHC and other systems as appropriate. Assembles accurate and complete records; prepares identification armbands; receive and release patient valuables. Explain hospital rules and regulations. Generates and distributes documents/reports to appropriate departments. Complies with organizational and departmental policies and procedures.)
Essential Responsibilities (list many sentences). Let's capture each as bullet.
Essential Responsibilities bullet list:
- Interviews patient and/or representative, collects/records all required financial demographic information including but not limited to coordination of benefits (COB), third party liability (TPL) and workers compensation (WC).
- Verifies patients identification and insurance eligibility/benefits.
- Notify insurance company of admission status.
- Obtains authorization/pre-certifications and required billing information from all identified payer sources for Medical Office/Hospital Services rendered.
- Coordinate and informs patients of required financial obligations.
- Collect any cost shares due to include but not limited to copayments, deposits, share of cost (SOC) and deductibles.
- Reviews all required documentation with patient, ensuring completion and obtain all necessary signatures.
- Accurately document all requisite information related to the admission and collection processes in KPHC and other systems as appropriate.
- Refers to Financial Counselors for patients having a financial obligation to Kaiser Permanente as necessary.
- Explains admission process, hospital regulations, policies and procedures.
- Contacts physician if additional information is needed.
- Prepares patient armbands.
- Create patient file with all necessary documentation for bill completion.
- Generate and distributes appropriate registration/admission documents.
- Secures and releases patient valuables for patients admitted into the hospital.
- Escorts or arranges escort of patients to assigned room or area.
- Performs pre-admission function including but not limited to surgery and labor & delivery cases; inputs required data for the anticipated admit list, balancing and checking for accuracy and completeness.
- Collaborates with physicians, nursing and other departments to facilitate admission and transfer.
- Responsible for proper monetary transactions as it relates to assigned cash drawer.
- Prepares bank deposit slip and contacts security for escort to deliver bag containing shift deposits to the designated safe.
- Responsible for completing cash drawer transmittal forms, keeping designated dollar amount of money in the cash drawer daily and balancing out at the end of the shift.
- Research and reconcile cash drawer issues.
- Distributes related monetary documents as required and maintain/control of petty cash fund.
- Hospital cashiering/cash handling functions to include deposits, exchange and change fund functions, web declarations and other hospital cashiering functions as assigned.
- Manually estimate MOOP along with submitting refund request if necessary, review and maintain hospital exchange fund and petty cash transactions.
- Totals and reconciles, credit charges and payments on account with standard processing forms.
- Mails information as required.
- Provides co-payment history statements.
- Review and complete accounts in work queue(s).
- Notify management of any copay discrepancy.
- Consolidates or corrects duplicate accounts by using appropriate system functions.
- Enters account notes on patient cases.
- Performs clerical duties as assigned, including but not limited to, filing, faxing, scanning, processing of mail, supplies, printing, answering and redirecting calls as needed for the department.
- Review various reports (census, unbilled, etc.)
- Provide front-end coverage to other functional areas within admitting and provide support to ancillary departments as necessary.
- Provides patient with appropriate documentation and information for Medical Financial Assistance Program (MFAP).
- Assist in Quality Improvement monitoring as necessary.
- Perform reception duties as required including but not limited to answering phones, calling patient family when necessary, greeting members at the Front Desk and relieving other clerks for breaks and lunch as appropriate.
- Work with financial counselor related to patient financial ability.
- Establishes and maintains courteous, cooperative relations when interacting with other personnel, Health Plan members and the public.
- Performs other duties as assigned by management team and/or lead admitting clerk.
Experience Basic Qualifications:
- One (1) year cash handling experience in hospital admitting, healthcare business office or medical office setting
- Two (2) years admitting or registration experience
Education:
- High School diploma or GED required
License, Certification, Registration: N/A (we can ignore or note not required)
Additional Requirements:
- Demonstrated knowledge of and utilization of admission/registration system, healthcare billing practices, health plan benefits and insurance requirements
- Typing 35 wpm
Preferred Qualifications:
- Demonstrated ability to work rapidly and accurately with phones, personnel and patients preferred
- Able to demonstrate excellent mathematical skills and cash collections
- Associates or Bachelors degree preferred
Notes:
- To work all areas of admitting
Primary Location: California, Fontana, Fontana Medical Center
Scheduled Weekly Hours: 20
Shift: Variable
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 12:01 AM
Working Hours End: 11:59 PM
Job Schedule: Call-in/On-Call
Job Type: Standard Worker
Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: B05|USW|Local 7600
Job Level: Entry Level
Department: Fontana Medical Center - New - Admitting - 0801
Pay Range: $27.24 - $30.05 / hour
Travel: No
Work Setting: Onsite
Worker location must align with Kaiser Permanente's Authorized States policy.
EEO etc: remove.
We need to include only sections with real content.
Potential sections:
- About the role (Job Summary)
- Responsibilities (Essential Responsibilities)
- Requirements (Basic Qualifications, Education, Additional Requirements)
- Qualifications (Preferred Qualifications)
- Skills (maybe typing, math, cash handling, etc.) Could also be part of Requirements/Qualifications. But we need to decide.
The instruction: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have those headings.
We need to decide what goes where.
About the role: Job Summary paragraph.
Responsibilities: list of essential responsibilities.
Requirements: Basic Qualifications + Education + Additional Requirements? Could also include License etc but N/A.
Qualifications: Preferred Qualifications.
Skills: maybe typing 35 wpm, mathematical skills, cash handling, etc. Could also be part of Requirements but we can separate.
Pay: Pay Range.
Schedule: Scheduled Weekly Hours, Shift, Workdays, Working Hours Start/End, Job Schedule.
We also have Location info (Primary Location, Onsite). Could be part of About the role or maybe a separate section but not in list of headings. Not required to include location but we should preserve all substantive info. Where to put? Could add a
under About the role or maybe a separate section like "Location". But not in the given headings list. However we could include it as a paragraph under About the role or maybe under Responsibilities? Better to add a separate
after About the role? The instruction says use those headings for sections; but we can also have other headings? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Safer to stick to those headings and embed other info within those sections.
Thus we can include location details in About the role or maybe in Responsibilities? Probably About the role can include location and schedule? But schedule has its own section.
We'll put location in About the role as a paragraph after the summary.
Now we need to ensure we don't create sections with filler. All sections have real content.
Now produce HTML fragment.
We'll start with About the role
for prose. We need to decide what to put as lists vs prose. Probably we can put responsibilities as
- . Requirements as
- . Qualifications as
- . Skills maybe as
- . Pay as
maybe with the range. Schedule as
- maybe.
We need to ensure we don't create sections with filler. So include About the role (Job Summary). Responsibilities (Essential Responsibilities). Requirements (Basic Qualifications, Education, Additional Requirements). Qualifications (Preferred Qualifications). Skills (maybe typing, math, cash handling). Pay (Pay Range). Schedule (Scheduled Weekly Hours, Shift, Workdays, Working Hours Start/End, Job Schedule). Benefits? Not present, so omit.
We must not include sections like "About the role" if we don't have content? We have Job Summary, so we can.
Now we need to preserve all substantive information; not invent or summarize away detail. So we need to include all details from the posting.
Let's extract details:
Job Summary (Under the direct supervision, performs pre-admits and admits based on doctors orders. Directs visitors and patients to the appropriate area and answers phones. Interviews patient and/or their representative to obtain demographic and financial information. Identify available payer sources and records information required for admission and/or registration. Reviews and assists patients to complete all required documents for completeness and appropriate signatures. Verifies insurance eligibility and benefits. Collects any cost shares due to include but not limited to co-payments, deposits, share of cost (SOC) and deductibles. Initiates and collects financial documents in support of all billing activities. Document KPHC and other systems as appropriate. Assembles accurate and complete records; prepares identification armbands; receive and release patient valuables. Explain hospital rules and regulations. Generates and distributes documents/reports to appropriate departments. Complies with organizational and departmental policies and procedures.)
Essential Responsibilities (list many sentences). Let's capture each as bullet.
Essential Responsibilities bullet list:
- Interviews patient and/or representative, collects/records all required financial demographic information including but not limited to coordination of benefits (COB), third party liability (TPL) and workers compensation (WC).
- Verifies patients identification and insurance eligibility/benefits.
- Notify insurance company of admission status.
- Obtains authorization/pre-certifications and required billing information from all identified payer sources for Medical Office/Hospital Services rendered.
- Coordinate and informs patients of required financial obligations.
- Collect any cost shares due to include but not limited to copayments, deposits, share of cost (SOC) and deductibles.
- Reviews all required documentation with patient, ensuring completion and obtain all necessary signatures.
- Accurately document all requisite information related to the admission and collection processes in KPHC and other systems as appropriate.
- Refers to Financial Counselors for patients having a financial obligation to Kaiser Permanente as necessary.
- Explains admission process, hospital regulations, policies and procedures.
- Contacts physician if additional information is needed.
- Prepares patient armbands.
- Create patient file with all necessary documentation for bill completion.
- Generate and distributes appropriate registration/admission documents.
- Secures and releases patient valuables for patients admitted into the hospital.
- Escorts or arranges escort of patients to assigned room or area.
- Performs pre-admission function including but not limited to surgery and labor & delivery cases; inputs required data for the anticipated admit list, balancing and checking for accuracy and completeness.
- Collaborates with physicians, nursing and other departments to facilitate admission and transfer.
- Responsible for proper monetary transactions as it relates to assigned cash drawer.
- Prepares bank deposit slip and contacts security for escort to deliver bag containing shift deposits to the designated safe.
- Responsible for completing cash drawer transmittal forms, keeping designated dollar amount of money in the cash drawer daily and balancing out at the end of the shift.
- Research and reconcile cash drawer issues.
- Distributes related monetary documents as required and maintain/control of petty cash fund.
- Hospital cashiering/cash handling functions to include deposits, exchange and change fund functions, web declarations and other hospital cashiering functions as assigned.
- Manually estimate MOOP along with submitting refund request if necessary, review and maintain hospital exchange fund and petty cash transactions.
- Totals and reconciles, credit charges and payments on account with standard processing forms.
- Mails information as required.
- Provides co-payment history statements.
- Review and complete accounts in work queue(s).
- Notify management of any copay discrepancy.
- Consolidates or corrects duplicate accounts by using appropriate system functions.
- Enters account notes on patient cases.
- Performs clerical duties as assigned, including but not limited to, filing, faxing, scanning, processing of mail, supplies, printing, answering and redirecting calls as needed for the department.
- Review various reports (census, unbilled, etc.)
- Provide front-end coverage to other functional areas within admitting and provide support to ancillary departments as necessary.
- Provides patient with appropriate documentation and information for Medical Financial Assistance Program (MFAP).
- Assist in Quality Improvement monitoring as necessary.
- Perform reception duties as required including but not limited to answering phones, calling patient family when necessary, greeting members at the Front Desk and relieving other clerks for breaks and lunch as appropriate.
- Work with financial counselor related to patient financial ability.
- Establishes and maintains courteous, cooperative relations when interacting with other personnel, Health Plan members and the public.
- Performs other duties as assigned by management team and/or lead admitting clerk.
Experience Basic Qualifications:
- One (1) year cash handling experience in hospital admitting, healthcare business office or medical office setting
- Two (2) years admitting or registration experience
Education:
- High School diploma or GED required
License, Certification, Registration: N/A (we can ignore or note not required)
Additional Requirements:
- Demonstrated knowledge of and utilization of admission/registration system, healthcare billing practices, health plan benefits and insurance requirements
- Typing 35 wpm
Preferred Qualifications:
- Demonstrated ability to work rapidly and accurately with phones, personnel and patients preferred
- Able to demonstrate excellent mathematical skills and cash collections
- Associates or Bachelors degree preferred
Notes:
- To work all areas of admitting
Primary Location: California, Fontana, Fontana Medical Center
Scheduled Weekly Hours: 20
Shift: Variable
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 12:01 AM
Working Hours End: 11:59 PM
Job Schedule: Call-in/On-Call
Job Type: Standard Worker
Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: B05|USW|Local 7600
Job Level: Entry Level
Department: Fontana Medical Center - New - Admitting - 0801
Pay Range: $27.24 - $30.05 / hour
Travel: No
Work Setting: Onsite
Worker location must align with Kaiser Permanente's Authorized States policy.
EEO etc: remove.
We need to include only sections with real content.
Potential sections:
- About the role (Job Summary)
- Responsibilities (Essential Responsibilities)
- Requirements (Basic Qualifications, Education, Additional Requirements)
- Qualifications (Preferred Qualifications)
- Skills (maybe typing, math, cash handling, etc.) Could also be part of Requirements/Qualifications. But we need to decide.
The instruction: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have those headings. We need to decide what goes where. About the role: Job Summary paragraph. Responsibilities: list of essential responsibilities. Requirements: Basic Qualifications + Education + Additional Requirements? Could also include License etc but N/A. Qualifications: Preferred Qualifications. Skills: maybe typing 35 wpm, mathematical skills, cash handling, etc. Could also be part of Requirements but we can separate. Pay: Pay Range. Schedule: Scheduled Weekly Hours, Shift, Workdays, Working Hours Start/End, Job Schedule. We also have Location info (Primary Location, Onsite). Could be part of About the role or maybe a separate section but not in list of headings. Not required to include location but we should preserve all substantive info. Where to put? Could add a
under About the role or maybe a separate section like "Location". But not in the given headings list. However we could include it as a paragraph under About the role or maybe under Responsibilities? Better to add a separate
after About the role? The instruction says use those headings for sections; but we can also have other headings? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but suggests those as examples. Safer to stick to those headings and embed other info within those sections. Thus we can include location details in About the role or maybe in Responsibilities? Probably About the role can include location and schedule? But schedule has its own section. We'll put location in About the role as a paragraph after the summary. Now we need to ensure we don't create sections with filler. All sections have real content. Now produce HTML fragment. We'll start with
About the role
- maybe.
We need to ensure we don't create sections with filler. So include About the role (Job Summary). Responsibilities (Essential Responsibilities). Requirements (Basic Qualifications, Education, Additional Requirements). Qualifications (Preferred Qualifications). Skills (maybe typing, math, cash handling). Pay (Pay Range). Schedule (Scheduled Weekly Hours, Shift, Workdays, Working Hours Start/End, Job Schedule). Benefits? Not present, so omit.
We must not include sections like "About the role" if we don't have content? We have Job Summary, so we can.
Now we need to preserve all substantive information; not invent or summarize away detail. So we need to include all details from the posting.
Let's extract details:
Job Summary (Under the direct supervision, performs pre-admits and admits based on doctors orders. Directs visitors and patients to the appropriate area and answers phones. Interviews patient and/or their representative to obtain demographic and financial information. Identify available payer sources and records information required for admission and/or registration. Reviews and assists patients to complete all required documents for completeness and appropriate signatures. Verifies insurance eligibility and benefits. Collects any cost shares due to include but not limited to co-payments, deposits, share of cost (SOC) and deductibles. Initiates and collects financial documents in support of all billing activities. Document KPHC and other systems as appropriate. Assembles accurate and complete records; prepares identification armbands; receive and release patient valuables. Explain hospital rules and regulations. Generates and distributes documents/reports to appropriate departments. Complies with organizational and departmental policies and procedures.)
Essential Responsibilities (list many sentences). Let's capture each as bullet.
Essential Responsibilities bullet list:
- Interviews patient and/or representative, collects/records all required financial demographic information including but not limited to coordination of benefits (COB), third party liability (TPL) and workers compensation (WC).
- Verifies patients identification and insurance eligibility/benefits.
- Notify insurance company of admission status.
- Obtains authorization/pre-certifications and required billing information from all identified payer sources for Medical Office/Hospital Services rendered.
- Coordinate and informs patients of required financial obligations.
- Collect any cost shares due to include but not limited to copayments, deposits, share of cost (SOC) and deductibles.
- Reviews all required documentation with patient, ensuring completion and obtain all necessary signatures.
- Accurately document all requisite information related to the admission and collection processes in KPHC and other systems as appropriate.
- Refers to Financial Counselors for patients having a financial obligation to Kaiser Permanente as necessary.
- Explains admission process, hospital regulations, policies and procedures.
- Contacts physician if additional information is needed.
- Prepares patient armbands.
- Create patient file with all necessary documentation for bill completion.
- Generate and distributes appropriate registration/admission documents.
- Secures and releases patient valuables for patients admitted into the hospital.
- Escorts or arranges escort of patients to assigned room or area.
- Performs pre-admission function including but not limited to surgery and labor & delivery cases; inputs required data for the anticipated admit list, balancing and checking for accuracy and completeness.
- Collaborates with physicians, nursing and other departments to facilitate admission and transfer.
- Responsible for proper monetary transactions as it relates to assigned cash drawer.
- Prepares bank deposit slip and contacts security for escort to deliver bag containing shift deposits to the designated safe.
- Responsible for completing cash drawer transmittal forms, keeping designated dollar amount of money in the cash drawer daily and balancing out at the end of the shift.
- Research and reconcile cash drawer issues.
- Distributes related monetary documents as required and maintain/control of petty cash fund.
- Hospital cashiering/cash handling functions to include deposits, exchange and change fund functions, web declarations and other hospital cashiering functions as assigned.
- Manually estimate MOOP along with submitting refund request if necessary, review and maintain hospital exchange fund and petty cash transactions.
- Totals and reconciles, credit charges and payments on account with standard processing forms.
- Mails information as required.
- Provides co-payment history statements.
- Review and complete accounts in work queue(s).
- Notify management of any copay discrepancy.
- Consolidates or corrects duplicate accounts by using appropriate system functions.
- Enters account notes on patient cases.
- Performs clerical duties as assigned, including but not limited to, filing, faxing, scanning, processing of mail, supplies, printing, answering and redirecting calls as needed for the department.
- Review various reports (census, unbilled, etc.)
- Provide front-end coverage to other functional areas within admitting and provide support to ancillary departments as necessary.
- Provides patient with appropriate documentation and information for Medical Financial Assistance Program (MFAP).
- Assist in Quality Improvement monitoring as necessary.
- Perform reception duties as required including but not limited to answering phones, calling patient family when necessary, greeting members at the Front Desk and relieving other clerks for breaks and lunch as appropriate.
- Work with financial counselor related to patient financial ability.
- Establishes and maintains courteous, cooperative relations when interacting with other personnel, Health Plan members and the public.
- Performs other duties as assigned by management team and/or lead admitting clerk.
Experience Basic Qualifications:
- One (1) year cash handling experience in hospital admitting, healthcare business office or medical office setting
- Two (2) years admitting or registration experience
Education:
- High School diploma or GED required
License, Certification, Registration: N/A (we can ignore or note not required)
Additional Requirements:
- Demonstrated knowledge of and utilization of admission/registration system, healthcare billing practices, health plan benefits and insurance requirements
- Typing 35 wpm
Preferred Qualifications:
- Demonstrated ability to work rapidly and accurately with phones, personnel and patients preferred
- Able to demonstrate excellent mathematical skills and cash collections
- Associates or Bachelors degree preferred
Notes:
- To work all areas of admitting
Primary Location: California, Fontana, Fontana Medical Center
Scheduled Weekly Hours: 20
Shift: Variable
Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun
Working Hours Start: 12:01 AM
Working Hours End: 11:59 PM
Job Schedule: Call-in/On-Call
Job Type: Standard Worker
Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: B05|USW|Local 7600
Job Level: Entry Level
Department: Fontana Medical Center - New - Admitting - 0801
Pay Range: $27.24 - $30.05 / hour
Travel: No
Work Setting: Onsite
Worker location must align with Kaiser Permanente's Authorized States policy.
EEO etc: remove.
We need to include only sections with real content.
Potential sections:
- About the role (Job Summary)
- Responsibilities (Essential Responsibilities)
- Requirements (Basic Qualifications, Education, Additional Requirements)
- Qualifications (Preferred Qualifications)
- Skills (maybe typing, math, cash handling, etc.) Could also be part of Requirements/Qualifications. But we need to decide.
The instruction: Use
- . Pay as
- . Skills maybe as
- . Qualifications as