ADMITTING CLERK, Full-Time Day Shift, M-F

About the Organization

Sierra Medical Center is part of Northern Nevada Health System, a regional multi-facility system offering quality care to residents of the greater Truckee Meadows. As a 170-bed acute care hospital, Sierra Medical Center provides services including 24/7 ER care, cardiology, oncology, labor and delivery, level II NICU, surgical and orthopedic services, and more.

Values at Sierra Medical Center include:

• Compassion: Treating everyone with kindness and warmth, caring for patients, employees, and physicians like family.
• Empathy: Delivering clinical care with a personalized touch by understanding patients' perspectives.
• Teamwork: Fostering a caring and friendly work environment to achieve the best possible patient outcomes.
• Quality: Striving for excellence in clinical care.
• Ethics: Conducting business with the highest ethical and moral standards.
• Respect: Honoring the dignity, individuality, and rights of everyone.
• Service Excellence: Providing personalized and professional service that exceeds expectations.
• Innovation: Investing in technology and process improvements to enhance clinical care delivery.

Responsibilities

• Handle the efficient and orderly admission of inpatients, outpatients, and emergency department admissions.
• Ensure patient information is collected and patients are aware of hospital policies and procedures.
• Interview incoming patients or representatives and enter required admission information into the computer database.
• Distribute appropriate information to ancillary departments.
• Participate in performance improvement and Continuous Quality Improvement (CQI) activities.
• Obtain all pertinent information, including demographic and insurance details.
• Ensure all admissions forms are complete, accurate, and correctly spelled.
• Apply patient labels to all necessary forms.
• Provide information to patients/representatives about billing, complaint processes, patient rights, HIPAA, and visiting hours.
• Collect payments (when previous arrangements have been made or a co-payment is required), record payments, and forward them to business office personnel.

Requirements

• High school graduate or equivalent.
• Able to communicate effectively in English, both verbally and in writing.
• Additional languages preferred.
• Excellent customer service skills.

Benefits

• Challenging and rewarding work environment.
• Competitive compensation and generous paid time off.
• Excellent medical, dental, vision, and prescription drug plans.
• 401(K) with company match and discounted stock plan.
• Tuition reimbursement/repayment program.
• Career development opportunities within UHS and its 300+ subsidiaries.

More information is available on the Benefits Guest Website.