Admitting Counselor & Registration Clerk ( Full Time, PM Shift )
About the role
Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today. Gundersen Health System is seeking a compassionate and confident individual to join our growing team as an Admitting Counselor/Registration Clerk. This position provides the opportunity to make a difference and help others. Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.
Responsibilities
- Provide customer service to internal and external customers.
- Gather and verify demographic information.
- Confirm insurance coverage and pre‑certification details.
- Inform patients about their financial responsibilities prior to admission and/or discharge.
Requirements
- High school diploma or equivalency.
- 1 year experience in general support or service area, requiring basic occupational knowledge and skills.
Benefits
- Support to grow your career with access to the Career Development Center and Tuition Investment Program.
- Top‑rated retirement plan and healthcare benefits.
- Departmental leadership that supports you as you do your best work.
- Work/Life balance to love what you do and where you live.
Pay
Starting pay of $17.93+ per hour based on experience, plus shift differentials for overnights and weekends.
Schedule
Scheduled weekly hours: 40 (1.0 FTE, 80 hours bi‑weekly). Shift: 3:00 PM – 11:30 PM, Monday – Friday. Every 4th week rotation: Monday – Wednesday: 3:00 PM – 11:30 PM plus Saturday & Sunday: 7:00 AM – 3:30 PM. Location: La Crosse Emergency Services/Urgent Care.