Admitting Clerk

RESPONSIBILITIES

• Registration of all patients.
• Primary responsibility is the processing of the Emergency Room records.
• Ensures accuracy, integrity, and security of all databases.
• Conducts database searches, processes all requests for medical record retrieval from permanent storage area, filing new records and re-filing continuing records, processing all incoming reports needing filing in these records.

JOB SETTING AND CONDITIONS

• This position is an entry-level clerical position in the Medical Records/Patient Access Department.
• Job Duties
• Receives and interviews all incoming patients.
• Verifies and records demographic information accurately; obtains appropriate signatures; copies front and back of insurance cards and valid driver’s license or I.D.
• Verifies Worker’s Compensation patients by contacting the place of employment.
• Verifies Medicaid patients by using the Medifax system.
• Maintains file area in permanent and incomplete emergency room records.
• Receives and processes all requests for health records from file area.
• Processes all incoming reports needing filing in permanent and incomplete records.
• Assembles emergency room and outpatient records in correct order.
• Checks emergency room and outpatient records for physician and nursing deficiencies.
• Affords assistance to physicians and nurses with record completion.
• Consistently attaches Paper records of Protected Health Information (PHI) to the correct patient encounter type under the appropriate title and author for scanned document according to established policy.
• Images are always checked for quality of resolution, positioning and legibility.
• Demonstrates a consistent level of performance in recognizing and correcting images that is not acceptable or scanned to the designated document type.
• Always destroys the PHI paper record by placing it in the designated locked shred box once it has been correctly scanned and verified.

EDUCATION AND EXPERIENCE

• This worker must have a high school diploma or the equivalent.
• This worker must possess basic clerical training, which includes computer skills, basic filing skills, and fundamental knowledge of office procedures.
• This worker should have a basic knowledge of health record content and sequence.
• This worker must possess relevant experience in clerical duties sufficient for individual development to the level of independent functioning with minimal direction.
• A trainee is acceptable provided the individual meets the established work standards within 12 weeks of completion of the mandatory training program for this job.

SKILLS

• Fluent in English, with special emphasis on alphabetization.
• Able to process work, error free, within prescribed deadlines and time frames.
• Able to process work, using both alphabetical and numerical filing systems.

PHYSICAL AND MENTAL DEMANDS

• Able to concentrate and maintain accuracy in spite of frequent interruptions.
• Able to be courteous, tactful, and cooperative throughout the working day.
• Able to maintain confidentiality with regard to all phases of work.
• Moderate physical effort: lift/carry up to 30 pounds occasionally during the workday.
• Occasional bending, stooping, kneeling, crouching and reaching.