Admissions Technician

About the role

This position is responsible for processing applications, maintaining enrollment lists, providing information to prospective students, and coordinating special events.

Responsibilities

• Process applications and monitor admission requirements.
• Maintain enrollment lists for each program.
• Record and provide a preliminary evaluation of high school and college transcripts.
• Serve as a contact for prospective students and the general public.
• Discuss College information and admissions procedures, policies, and requirements with prospective students and the general public.
• Provide information about College programs.
• Lead campus tours.
• Respond to all inquiries in a timely, positive, and professional manner.
• Develop and maintain files on international student applicants.
• Keep current on federal legislation governing international student enrollment in post-secondary education.
• Issue immigration forms to qualified students.
• Serve as a Designated School Official (DSO).
• Maintain and submit periodic reports to the Associate Vice President of Student Enrollment, Institutional Research, instructional staff, and the Administrative Director of Admissions on admission statistics and student statuses.
• Cook up and assist with special events such as career days, new student onboarding events, Discovery Day, group tours, and other related events.
• Maintain effective lines of communication between Admissions and Enrollment Management staff, instructional staff, Student Affairs staff, and the Testing & Assessment Center, etc., to keep current on program requirements and placement/testing/special needs information.
• Lead, model, and support positive communication practices in work and interactions.
• Establish and maintain effective working relationships with high school counselors.
• Provide information as requested on College programs, admission procedures, and testing requirements.
• Supervise assigned staff and students.
• Organize, plan, and implement other functions as assigned by the Administrative Director of Admissions.
• Promote a Culture of Belonging Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute.
• Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment.
• Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.

Requirements

• Associate’s degree in communications, business, education, or related field.
• Two (2) years of experience in admissions in an educational setting and/or customer service area.

Qualifications

• High school diploma with a minimum of four (4) years of increasing experience in admissions, enrollment, and/or customer service may be substituted for the degree/experience requirement.