Admissions Support Coordinator

Responsibilities

• Help families (over the phone) get admitted to one of Embarks mental health treatment programs.
• Conduct a initial assessment of their needs.
• Cook up the admission process.
• Liaison with programs and other departments to get kids help!
• Become competent in Embark and industry programs.
• Enter all notes into a customer relations management system (Salesforce).
• Provide follow-up to web inquiries in a timely way.
• Participate in team and weekly meetings.

Qualifications

• 2-5 years experience working in behavioral health or healthcare admissions required.
• Bachelors Degree preferred.
• Empathy & compassion coupled with a competitive nature and ability to overcome challenges is required along with exceptional phone skills and team work.
• Ability to prioritize and multitask.
• Ability to thrive in a fast-paced, growing environment.
• Excellent written and verbal communication skills.
• Bi lingual - Spanish to English desired.

Benefits

• Health & Wellness Medical, dental, and vision insurance with multiple plan options to fit your needs, and open access or in-network opportunities.
• Voluntary Ancillary Insurance Options including hospital indemnity, accident and critical illness plans.
• Employer‑paid basic life and long-term disability insurance.
• Employee Assistance Program (EAP) offering confidential counseling, wellness resources, and access to legal and financial professionals.
• Access to wellness programs, including mental health support and preventive care tools.
• Time Off & Leave Programs Paid Time Off (PTO) and paid company holidays.
• Family, medical, and parental leave benefits compliant with state and federal laws (including CFRA, PFL, HFWA, OFLA and other related programs).
• Bereavement leave and other workplace flexibility where applicable.
• Financial & Retirement Benefits 401(k) retirement plan with company contributions after one year of full-time employment.
• Pre‑tax savings options including FSA and HSA accounts.

Pay

Hourly Pay: $20.00 to $24.00, includes quarterly metric bonus opportunity!

Schedule

On-Site/Hybrid/Virtual all ok

Location

3133 W Frye Rd., Suite 525, Chandler, AZ

Company Information

Embark is an Equal Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community.