admissions coordinator

About the role

The Admissions Coordinator serves as the initial point of contact for individuals seeking treatment at our facility.

Responsibilities

• Answering inquiries from potential clients and their families
• Conducting pre-screen assessments to determine eligibility for treatment
• Verifying insurance coverage and coordinating payment arrangements
• Cooking intake appointments and facilitating client onboarding
• Guiding clients and families through the admission process
• Collaborating with clinical and administrative teams to support a seamless transition into care

Requirements

• A high school diploma or equivalent (an Associate’s or Bachelor’s degree is preferred)
• Strong communication, organizational, and customer service skills
• The ability to handle confidential information with discretion
• Experience in healthcare admissions, behavioral health, or addiction treatment (preferred)
• Proficiency with computers and data entry systems