Admissions Staff (3rd Shift)

Admissions Staff (2nd Shift)

Department/Location: Admissions Department, New Bedford

Education/Experience: High School diploma or equivalent (GED), associates' preferred

Status: Full-time 3rd Shift (Thurs - Sun) 11:00p-7:30a

About Us

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. Programs and services offered include inpatient, outpatient, residential, and community-based services for substance use and mental health treatment, as well as support for survivors of abuse, violence, and families experiencing homelessness. High Point believes in the inherent goodness, worth, and dignity of every individual and aims to help them achieve personal change and improve their quality of life.

Duties & Responsibilities

• Respond to requests relative to admissions inquiries
• Enters all fields as available in the preadmission screen and intake assessment
• Verifies eligibility and benefits with appropriate insurance carrier(s)
• Obtains faxes in accordance with HPHAO policy prior to admission
• Obtains approval for admission from appropriate staff member (if applicable)
• Schedules approved admissions according to HPHAO policy/procedures
• Scans all necessary paperwork and distributes accordingly
• Schedules patient in bed management and monitors bed management for vacant beds
• Makes appropriate referrals to other agencies, when necessary
• Affords assistance to staff/patients in event of emergency
• Remains informed of current information concerning HPHAO policies/procedures
• Notifies supervisor of any significant event and/or information which concerns the admissions department
• Maintains a clean and orderly work environment
• Affords assistance in orientation of new employees
• Able to respond to TTY
• Completes preadmission screening and schedules clients admission (if appropriate)
• Consults with Admissions Director/Admissions Manager/Nurse Manager/Site Director, and/ or designees with regards to concerns with case consults/referrals for admissions that require further collaboration regarding potential admissions
• Utilizes standard precautions at all times
• Demonstrates behaviors that recognize the rights of patients/clients as defined by the patient’s right
• Attends all departmental/organizational meetings as directed by Supervisor
• Attends mandatory training
• Performs other duties as assigned by Supervisor(s)

Requirements

• Presents as courteous and professional at all times
• Demonstrates flexibility and ability to perform multiple tasks
• Has excellent communication skills, including the ability to organize ideas in logical and clear fashion
• Has knowledge of basic computer skills and software programs including the ability to learn, use and train HPAHO's electronic medical records
• Has the ability to work with others in a cooperative and collaborative manner
• Has an understanding of the relationship between substance use and mental health issues and/or self-help programs
• Has an understanding of boundaries and ethics
• Complies with Federal Regulations, 42 CFR Part 2, Confidentiality of Alcohol Abuse Policy and HIPAA Regulations
• TB screening
• Certification in the HPHAO approved de-escalation program

Qualifications

• Minimum of a high school diploma or equivalent GED
• Candidates must have strong computer skills
• Experience with insurance verification, mental health and substance use disorders a plus

Any compensation range provided is an estimate based on current market data. The actual offer may fall above or below this range, depending on the candidate’s experience, skills, and geographic location.

High Points’ main objective is to ensure all employees and their families lead fulfilling and healthy lives. We offer essential resources and support to build and sustain physical, financial, and emotional strength to achieve this. Our focus is on overall well-being so you can concentrate on the things that matter most.

Our benefits plan comprises medical, dental, vision, flexible spending and health savings accounts, life insurance, disability, 403b, paid vacation/time off, and other benefits.

High Point and its affiliates are equal opportunity employers. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected characteristics.