Admissions Specialist

About the role

Responsible for the creation and update of admissions, registration and student records for prospective and current Palm Beach State students in a timely manner. Assists with maintaining College compliance with determining Florida residency per state statute. Reviews and processes transcripts, forms, and enrollment data; provides expertise and trains within the department.

Responsibilities

• Coordinates and conducts student admissions, registration and pre-registration processes, and assists with bulk student registration.
  • Coordinates and conducts student admissions, registration and pre-registration processes, and assists with bulk student registration.
    • Coordinates and conducts student admissions, registration and pre-registration processes, and assists with bulk student registration.
      • Coordinates and conducts student admissions, registration and pre-registration processes, and assists with bulk student registration.
    • Documents verification, processing corresponding registration materials and preparation for registration process.
    • Prepares and reviews documents for completeness and accuracy.
    • Processes and logs documents into system.
    • Answers, screens, researches, informs, advises, records, processes and follows-up all customer requests efficiently and expeditiously as received by telephone, mail or personally.
    • Acquires knowledge of other staff duties and serves as a backup as necessary.
    • Responds to requests from parents and students regarding program, transfers, complaints, and discipline.
    • May conduct workshops with parents regarding College or program information requirements.
    • Provides consultation and assistance regarding specific matters within area of expertise.
    • Coordinates the preparation, administration, and issuance of transcripts, following the policies regarding the preparation, transfer, and release of transcripts.
    • Assists students and personnel with operating office equipment such as personal computers, printers, and copying machines, as well as software programs, providing training when necessary.
  • Performs other job-related duties as assigned.

Requirements

• Education and Experience: High school diploma or GED with additional training related to the position. One year of related experience.
• Knowledge: Microsoft Office Professional or similar application. Family Educational Rights and Privacy Act (FERPA) within 30 days of employment.
• Skills: Skilled in attention to detail while maintaining effective time and task management. Ability to interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public. Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness. Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations and take responsibility for a high level of service. Research information for problem solving.

Qualifications

• Licenses, Registration, Certifications, Or Special Requirements: Regular physical attendance required. Work Environment And Physical Demand: Reach and grasp objects. Stoop, bend, kneel, crouch, or crawl. Stand for extended periods of time. Use of video display terminal. Use of manual dexterity and fine motor skills. Communicate information orally and in writing. Receive and understand information through oral and written communication. Proofread and check documents for accuracy. Work a fluctuating work schedule.

Benefits

• Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.
• Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more.
• Public Service Loan Forgiveness institution.
• Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more. Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off. Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more. Professional Development: Leadership programs, professional learning workshops, and more. Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.