Admissions Specialist/Advisor

General Responsibilities

• Tracks student participation from application to enrollment by using various data tracking systems.
• Contacts new applicants through phone calls, emails, etc. to assist with completion of enrollment process.
• Follows up with new and existing applicants to ensure enrollment and registration.
• Prepares reports to reflect both outreach activities and outcomes.
• Affords assistance to new applicants who walk-in or call-in seeking admission to the college.
• Informs new students and families of the admissions requirements, transfer guidelines, financial aid and scholarship information.
• Gathers information from prospective students who did not enroll via individual interviews, focus groups, and other means to better understand our value proposition, marketing, and customer service.
• Works collaboratively with recruiters, Registrar’s Office and other key departments/individuals within the college to create a seamless transition from application through enrollment and registration process.

Qualifications

• A Bachelor’s degree from an accredited college or university
• Three years of work experience in student services, preferably at a community college
• A combination of education and experience may be taken into consideration based on the applicant’s credentials, provided the minimum degree requirement is met
• Must be able to demonstrate excellent communications and customer service skills
• Bilingual in English and Spanish preferred
• Moderate proficiency in the use of Microsoft Office (Word, Excel, and Outlook)
• Able to organize materials and work with a variety of projects simultaneously
• Able to gather and analyze data using basic research methods and databases

Additional Information

The salary range for this position is $53,512.00 - $58,863.20. Offered salary will be determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities.

We offer: Excellent health and welfare benefit package and long-term savings and investment programs including 403(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan. Generous vacation, holiday, personal and sick days, and tuition reimbursement.

Benefits information is found at https://www.ccc.edu/departments/Benefits/.

This position is represented by the Local 1600 Professional Employee Union.

Chicago residency is required for all full-time employees within 6 months of hire.

We are an equal opportunity and affirmative action employer.