Admissions Services Program Manager
University of Colorado Colorado Springs · Colorado Springs, CO · 1 mo ago
Information Technology$49k–$65k/yrFull-time
About the role
Serve as a leader in the Office of Admissions to include overseeing front-facing operations for the office; leading strategic guiding the team; developing and planning large scale campus visit days for prospective students; and developing and training staff and student workers.
Responsibilities
- Admissions Operations management (40%)
- Supervision of student led service involving inbound communications, triage/problem solving, and visitation activities of prospective constituents.
- Hires, trains, evaluates, and manages all non-tour guide student employees.
- Ensures compliance with departmental and university policies and procedures related to student employment and human resources.
- Manages Admissions welcome center day-to-day operations
- Plan, develop, lead, execute and evaluate large scale visit day programs for prospective students.
- Cross-functional collaboration with academic colleges and faculty to support student recruitment efforts.
- Supervisions of Professional Staff (40%)
- Supervise, develop, and evaluate two professional staff Admissions Counselors to ensure strong performance, collaboration, and goal alignment.
- Conduct regular one-on-one meetings to provide coaching, feedback, and mentorship focused on continuous growth and professional excellence.
- Establish clear performance goals, monitor progress, and implement strategies to enhance team productivity and engagement.
- Foster a supportive and inclusive work environment that encourages collaboration, accountability, and open communication.
- Admissions Counseling and Enrollment Initiatives (20%)
- Aid in overall recruitment strategy by supporting in-state and out-of-state recruitment and efforts.
- Meet with prospective students and their parents to discuss admission procedures and University policies.
- Liaisons with State and local partners for development opportunities.
- Develops, troubleshoots, and evolves new admissions processes/practices using the Slate CRM for enhanced student services.
- Utilizes Slate reporting and communication tools to impact enrollment outcomes.
- Create presentations for the public and promote the University in a variety of formats.
Requirements
Tentative Search Timeline
- Priority will be given to applications submitted by: June 10, 2026.
- Potential interview dates: Week of June 22, 2026.
- Potential start date: July 1, 2026.
Qualifications
- A bachelor’s degree from an accredited institution.
- Higher Education and recruitment/admissions experience is required.
- Event planning experience is required.
- A master’s degree is preferred.
- Experience in student affairs is highly desired.
- Experience in public presentation is preferred.
Skills
Not specified
Benefits
At UCCS, our employees are our most valued asset. We're proud to offer:
- Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.
- Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.
- Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.
- Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
- Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.
Pay
$48,525 - $64,700 annually
Schedule
Full-time