Admissions Representative I - High School

Responsibilities

• Promote DU’s system, services, and programs to high school populations through presentations and recruitment activities.
• Focus on juniors and seniors who are faced with making critical career and education decisions.
• Consistently generate high numbers of quality inquiries and applications.
• Participate in and assist in planning recruiting functions as requested, including but not limited to college fairs and recruitment events.
• Utilize a strategic account management plan to manage recruitment territory.
• Meet/Contact prospective new students through various methods, including but not limited to phone calls, appointments, incoming calls, web applications/leads, Call Center appointments, and external events.
• Remain the point of contact for all new students from inquiry to the start of classes, facilitating the transition to the Advisor.
• Aid students with financial aid planning, payment arrangements, and scholarship opportunities.
• Aid students in requesting all relevant admission documentation and, as necessary, schedule assessment and discuss results with the student as needed, after their application is secure.
• Document all prospective student and new student interactions in the CRM and student information systems.
• Provide back up to the Admissions Rep – Athletics by providing support to incoming student athletes and the athletics department as needed.
• Efficiently utilize computer systems and databases to research, analyze, and present data.
• Demonstrate understanding of all academic programs, customer service, financial aid, internal processes, and student types.
• Adhere to all privacy (i.e., FERPA) rules and regulations.
• Develop and maintain consistent referral generation activities.
• Submit accurate and timely reports as directed.
• Attend meetings and training as directed with successful participation/completion.
• Understand and abide by all external and internal regulations and policies.

Qualifications

• Bachelor's degree (from an accredited institution) required, preferably in business, marketing or sales-related fields.
• 3-5 years of successful team selling experience, to include telephone appointment setting, interviewing, closing, and follow-up skills.
• Demonstrated successful outside sales or account management experience required.
• Experience in a higher education setting is preferred.
• Bilingual candidates preferred.
• Demonstrated effective public speaking skills.
• Strong organizational skills, motivation, and self-direction.
• Ability to maintain a professional appearance and manner.
• Ability to work accurately and effectively with technology systems.
• Considerable travel involved, periodic overnight stays may be required.
• Excellent negotiation and persuasion skills required.
• Demonstrated ability to work effectively with people of diverse backgrounds and promote a positive working environment, spirit of cooperation and positive reactions to change and conflict resolution.
• Excellent interpersonal, communication and presentation skills, both written and oral, which transcend diverse audiences.
• Demonstrated ability to communicate effectively and relate well to donors, alumni, students, parents, faculty, staff, and others while maintaining appropriate confidentiality.
• Demonstrated motivational and problem-solving capabilities with a high degree of integrity, ethics, and dedication to the mission of the University.
• Strong work ethic.
• Ability to pass a pre-employment background investigation including but not limited to: standard criminal background check and employment reference checks.