Admissions Representative

We are looking for a motivated Admissions Representative to support prospective students through the enrollment journey in Richmond, Virginia. This is a contract position ideal for someone who enjoys building relationships, communicating clearly, and delivering a strong customer experience.

Responsibilities

• Connect with prospective students by phone, email, and other outreach methods to introduce programs and answer questions.
• Lead informative conversations that identify candidate goals and recommend suitable enrollment options.
• Follow up consistently on inquiries and scheduled contacts to keep applicants engaged throughout the admissions process.
• Maintain accurate records of interactions, application activity, and lead status within internal systems.
• Deliver a high standard of service by addressing concerns promptly and providing clear, helpful guidance.
• Support recruitment and admissions targets by using persuasive communication and effective sales techniques.
• Collaborate with internal teams to ensure applicants receive timely updates and a smooth transition through each stage.
• Participate in outreach campaigns and admissions-related initiatives designed to increase interest and conversions.

Requirements

• Prior experience in sales, customer-facing support, or promotional outreach is helpful.
• Ability to handle inbound and outbound calls with professionalism and confidence.
• Strong communication skills with a customer-focused and persuasive approach.
• Comfortable discussing options, overcoming objections, and encouraging next steps.
• Organized work style with attention to detail in documentation and follow-up activities.
• Ability to work effectively in a fast-paced environment while managing multiple conversations and tasks.

Benefits

• Medical, vision, dental, and life and disability insurance.
• Eligibility to enroll in the company 401(k) plan.