Admissions Representative

Location: Based in Orlando, FL

About the role

Excelon Associates is conducting a search on behalf of a private university client for an Admissions Representative supporting the client's online division. The Admissions Representative is responsible for all recruiting functions and for promoting the institution as a school of choice to interested candidates. The Representative also generates prospective inquiries by attending various events and ensuring candidates are properly informed about courses and options.

Responsibilities

• Interview prospective students to determine interest in attending the institution
• Contact prospective students by phone, making at least 100 phone calls per day
• Use multiple technologies to communicate with prospective students
• Determine whether prospective students have the desire and qualifications to attend
• Meet or exceed conversion standards for Admissions
• Organize and manage assigned leads generated through multiple sources
• Communicate all details related to each student's program of interest
• Keep accurate records of calls made, interviews conducted, and enrollments generated
• Recommend qualified prospective students for admission
• Accurately complete all paperwork associated with the enrollment process
• Request, track, and accurately document receipt of high school diplomas and GED transcripts
• Work with the Registrar to determine whether prospective students meet qualifications to attend

Requirements

• Completed Associate's degree or higher
• Experience working in a metrics-driven or customer service environment
• Ability to multitask in a fast-paced environment
• Ability to adapt to new and rapidly changing situations
• Ability to work extended hours, including evenings and Saturdays, to meet business objectives

Benefits

• Medical, dental, and vision insurance coverage
• 12 paid holidays, paid time off, and a paid volunteer day
• 401(k) with employer matching
• Short-term life insurance
• Supplemental life insurance options
• Growth opportunities and a talent referral program
• Education assistance and professional development benefits
• Paid day off on your birthday (full-time employees after two years)
• Group life insurance and long-term disability (no-cost benefits)
• MetLaw discount legal assistance services
• TicketsAtWork exclusive entertainment and services discounts

About the employer

The client fosters a community devoted to academic excellence, innovation, and human development. Every employee plays a key role in advancing student growth while enhancing their own professional journey, supported by a culture of teamwork, respect, and ongoing learning. Employees enjoy professional growth opportunities, career stability, and the satisfaction of contributing to an organization that changes lives through education.