Admissions Representative
Location: Based in Orlando, FL
About the role
Excelon Associates is conducting a search on behalf of a private university client for an Admissions Representative supporting the client's online division. The Admissions Representative is responsible for all recruiting functions and for promoting the institution as a school of choice to interested candidates. The Representative also generates prospective inquiries by attending various events and ensuring candidates are properly informed about courses and options.
Responsibilities
- Interview prospective students to determine interest in attending the institution
- Contact prospective students by phone, making at least 100 phone calls per day
- Use multiple technologies to communicate with prospective students
- Determine whether prospective students have the desire and qualifications to attend
- Meet or exceed conversion standards for Admissions
- Organize and manage assigned leads generated through multiple sources
- Communicate all details related to each student's program of interest
- Keep accurate records of calls made, interviews conducted, and enrollments generated
- Recommend qualified prospective students for admission
- Accurately complete all paperwork associated with the enrollment process
- Request, track, and accurately document receipt of high school diplomas and GED transcripts
- Work with the Registrar to determine whether prospective students meet qualifications to attend
Requirements
- Completed Associate's degree or higher
- Experience working in a metrics-driven or customer service environment
- Ability to multitask in a fast-paced environment
- Ability to adapt to new and rapidly changing situations
- Ability to work extended hours, including evenings and Saturdays, to meet business objectives
Benefits
- Medical, dental, and vision insurance coverage
- 12 paid holidays, paid time off, and a paid volunteer day
- 401(k) with employer matching
- Short-term life insurance
- Supplemental life insurance options
- Growth opportunities and a talent referral program
- Education assistance and professional development benefits
- Paid day off on your birthday (full-time employees after two years)
- Group life insurance and long-term disability (no-cost benefits)
- MetLaw discount legal assistance services
- TicketsAtWork exclusive entertainment and services discounts
About the employer
The client fosters a community devoted to academic excellence, innovation, and human development. Every employee plays a key role in advancing student growth while enhancing their own professional journey, supported by a culture of teamwork, respect, and ongoing learning. Employees enjoy professional growth opportunities, career stability, and the satisfaction of contributing to an organization that changes lives through education.