Admissions Representative

Duties And Responsibilities

• Adhering strictly to accrediting agency and U.S. Department of Education guidelines for proprietary school admissions
• Following all policies and procedures outlined in the Admissions Manual and established by the campus and/or company
• Upholding the Admissions Code of Conduct
• Participating in all required campus orientations
• Managing a high volume of inbound and outbound calls in a fast-paced environment
• Building rapport with prospective students to identify educational and career opportunities
• Using established phone scripts for inbound and outbound calls
• Scheduling admissions interview appointments
• Conducting admissions interviews by phone, in person, or via video
• Enrolling qualified applicants
• Conducting scheduled follow-up with both enrolled and non-enrolled prospects
• Entering all tasks and notes into CampusVue daily
• Tracking incomplete enrollment files to ensure deadlines are met
• Monitoring and responding to email communications
• Posting all appointments to the Outlook calendar
• Attending all Admissions and staff meetings
• Meting required daily quotas for calls, appointments, and personally generated leads
• Maintaining a clean and professional work environment
• Dressing professionally in accordance with the Employee Manual
• Performing other duties as assigned

Qualifications and Skills

• Bachelor’s degree preferred
• Minimum of 2 years’ experience in a sales or service-related environment
• Strong ability to work under pressure and respond with urgency to business and customer needs
• Proven multitasking and prioritization skills
• Excellent written and verbal communication skills
• Working knowledge of remote communication tools and technologies
• Proficiency in Microsoft Word, Excel, database software, and internet applications
• Must be punctual, responsible, ethical, and a strong team player

About Charter College

Charter College is a private, independent institution of higher education offering a unique, career-focused approach to continuing education. We combine the best elements of liberal arts, vocational, and university-style education to meet the evolving needs of today’s workforce. Our programs focus on high-demand fields such as healthcare, business, legal studies, criminal justice, information technology, and select skilled trades. We are committed to providing students with relevant, cutting-edge education that prepares them for long-term career success.

Benefits

• 401(k) with matching
• Health, dental, and vision insurance
• Disability insurance
• Paid time off
• Tuition reimbursement
• Employee discount
• Flexible schedule

Additional Requirements

• Education: High school diploma or equivalent (required)
• Experience: Inside Sales: 2 years (required) Outbound Sales Calling: 2 years (required)
• Work Location: In-person