Admissions Representative

About the Role

We are seeking a results-driven, student-focused Admissions Representative to join our team. This role is ideal for someone passionate about education and skilled at guiding prospective students toward informed, life-changing academic decisions. As an Admissions Representative, you will connect students with programs that support their goals while consistently meeting key performance indicators (KPIs) related to outreach volume, contact-to-appointment conversion, application completion, and enrollment success. This dynamic role requires communication skills, a positive attitude, and delivery of exceptional service in a fast-paced, metric-driven environment.

Key Responsibilities

• Evaluate prospective students for enrollment eligibility and program fit
• Conduct outreach through phone calls, emails, and in-person or virtual meetings to support applicants through each step of the admissions process
• Achieve and maintain enrollment goals by leading through personal performance
• Guide students from initial inquiry to enrollment, including appointment setting, interviews, application assistance, and follow-up
• Track student application status and ensure completion of required documentation
• Assist with recruitment events such as open houses and career fairs

Qualifications

• Education: High School Diploma or GED required; Associate's or higher degree preferred
• Experience: Proven experience in sales or customer service, with a track record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios; one or more years of admissions experience in a proprietary (for-profit), post-secondary educational setting preferred
• Skill set: Strong written and verbal communication skills, with the ability to connect with diverse audiences; excellent time management and multitasking abilities in a fast-paced environment; proficient with Microsoft Office, willing to learn new systems; a positive, team-oriented approach and willingness to work occasional evenings or weekends as needed

Benefits

• 401(k) with company match
• Comprehensive health, dental, and vision insurance available first day of employment
• Life insurance options
• Paid parental leave
• Paid time off (PTO) to promote work-life balance
• Tuition reimbursement for continued education
• Employee Assistance Program (EAP) for personal and professional support