Admissions Representative

American Institute, founded in 1924 as the Hartford Secretarial School, provides hands-on training for careers in business, legal, allied healthcare, diagnostic medical sonography, and information technology. The school focuses on reflecting job market demands and incorporating new programs to give graduates a competitive edge.

About the role

The Admissions Representative is responsible for providing all necessary information ethically and effectively to help prospective students make informed enrollment decisions.

Responsibilities

• Follow the Company's established Policies and Procedures for Admissions, including evaluating prospective students through in-person interviews and referring questionable candidates to the Director of Admissions.
• Professionally assist prospective students through the admissions process in compliance with all applicable Federal and State regulations.
• Ensure accurate, timely, and thorough student records are created and forwarded to appropriate departments.
• Expand awareness of the School and its services within the community.
• Request referrals during and after the enrollment process.
• Convey only accurate and compliance-approved employment and placement data.
• Maintain adequate product knowledge to effectively represent program options.
• Operate with teamwork and support both within and outside the Admissions department.
• Adhere to the schedule outlined by the Director of Admissions or Campus President, including working 2 evenings per week and 2 Saturdays per month.
• Achieve reasonable expectations in student outcomes and peer rankings as defined by leadership.
• Complete annual continuing education as required by state regulations.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED.
• 1-2 years of sales and/or customer service experience.

Skills

• Excellent telephone and verbal communication skills.
• Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.).
• Ability to achieve success individually and as part of a team.
• Mature, positive, and collaborative interpersonal skills.
• Thorough and demonstrable knowledge of school programs.
• Successfully completes AI admission training.

Benefits

• Medical (including prescription), Dental, and Vision insurance (UMA subsidized).
• FSA/HSA (depending on Medical Plan chosen).
• Basic Life Insurance (UMA paid).
• Additional Voluntary Life Insurance (Team Member paid).
• Employee Assistance Program – EAP (UMA paid).
• Long Term Disability (UMA paid).
• Short Term Disability (Team Member paid).
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member paid).
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off.
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age).
• Pet Insurance.
• Identity Theft Protection.

Pay

Compensation range: $31.00 – $32.50 USD per hour, based on experience and qualifications.

Schedule

• Work 2 evenings per week and 2 Saturdays per month.

Core Values

• Caring: We believe every student has the potential to be successful in a rewarding career with the right support.
• Respect: We view everyone as a productive adult who deserves respect and the opportunity to excel.
• Service: We are committed to the professional and academic success of each student by providing service within the campus and the surrounding community.
• Integrity: We look forward, not backward, believing your future is yours to create.
• Accountability: When you commit to us, we commit to you, focusing on helping you move forward.
• Innovation: We offer focused, practical training to help you begin your career faster.