Admissions Relationship Manager, Alpha - $200,000/year USD

About the role

This role is designed to uphold standards for Alpha's educational model, which integrates rigorous academic programs, technology-enabled learning, and elevated expectations for both students and staff. The focus is on managing the complete admissions process for a campus, from initial outreach to final enrollment, ensuring strategic alignment and family satisfaction.

Responsibilities

• Taking full ownership of the enrollment process for prospective families, beginning with initial outreach and concluding with onboarding.
• Facilitating discovery conversations to evaluate alignment before proposing solutions or advising on subsequent actions.
• Stewarding 20+ concurrent family relationships across various enrollment stages, maintaining transparent tracking and timely follow-up.
• Facilitating campus visits, student shadow days, and enrollment dialogues that articulate outcomes, expectations, and the model's intended audience.
• Ensuring CRM accuracy and enrollment data integrity (HubSpot and SIS) to enable forecasting, priority management, and sustained service excellence.

Requirements

• 3+ years providing premium, individualized service in settings where service excellence directly influences brand perception (including education, luxury hospitality, executive assistance, premium memberships, or independently operated client services).
• Proven ownership of a complete client, admissions, or enrollment lifecycle from initial engagement through final onboarding.
• Experience concurrently overseeing 20+ client, guest, or family accounts in various stages, supported by an organized tracking and prioritization approach.
• Capacity to offer specific examples of consultative judgment, including instances where you recommended against your offering when fit was inadequate.
• Professional writing experience with senior leadership, high-net-worth clients, or discerning stakeholders.
• Willingness to reside in or relocate within 60 days to one of these locations: La Jolla, Malibu, CA; CA; Los Angeles, CA; Santa Barbara, CA; or Santa Monica, CA.
• U.S. work authorization without need for visa sponsorship.

Nice-to-have Requirements

• Experience in admissions for selective private schools or enrollment for competitive programs.
• History in luxury hospitality, VIP guest relations, or executive support functions.
• Experience developing or refining enrollment workflows, standard operating procedures, or service protocols.
• Proficiency using CRM data and analytics to enhance conversion quality rather than solely velocity.

About Alpha

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it. Alpha is where you can do the most meaningful work of your career.