Admissions Relationship Manager, Alpha - $200,000/year USD

What You Will Be Doing

• Managing the complete enrollment experience for prospective families, spanning initial contact through final onboarding.
• Facilitating needs-based conversations to evaluate compatibility before proposing solutions or suggesting further steps.
• Overseeing 20+ concurrent family relationships across varying enrollment stages, maintaining transparent tracking of status and follow-up actions.
• Directing campus visits, student shadow days, and enrollment discussions that articulate outcomes, expectations, and ideal candidate profiles.
• Ensuring precise CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, prioritization, and consistent service delivery.

What You Won’t Be Doing

• Deploying transactional or aggressive sales methods.
• Accepting families who lack alignment merely to satisfy enrollment targets.
• Overseeing a sizable team or operating within complex approval hierarchies.
• Distributing accountability for the family experience across multiple departments.
• Operating remotely. This position is intentionally campus-based.

Basic Requirements

• 3+ years providing premium, individualized service in settings where service excellence directly shapes brand perception (education, luxury hospitality, executive assistance, exclusive membership, or independently operated services).
• Proven accountability for a complete client, admissions, or enrollment process spanning initial engagement through onboarding.
• Experience managing 20+ concurrent client, guest, or family accounts at varying stages, supported by a structured tracking and prioritization approach.
• Capacity to offer specific examples of consultative judgment, including instances where you advised against your offering when alignment was absent.
• Professional written correspondence experience with senior leadership, high-net-worth clients, or discerning audiences.
• Readiness to reside in or relocate within 60 days to one of these locations: Malibu, CA; Los Angeles, CA; or Santa Barbara, CA.
• Authorized to work in the United States without visa sponsorship.

Nice-to-have Requirements

• Experience within selective private school admissions or competitive program recruitment.
• Background in premium hospitality, VIP client services, or executive-level support functions.
• Experience developing or improving enrollment workflows, standard operating procedures, or service protocols.
• Proficiency leveraging data and CRM analytics to enhance conversion quality, not merely velocity.

About Alpha

Join the team building school around student growth Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it. Alpha is where you can do the most meaningful work of your career. There is so much to cover for this exciting role, and space here is limited.