Admissions Operations Assistant

About the role

The Office of Admissions serves students Monday-Friday, 8:30 am-5:00 pm. The total expected hours of work is 25-29 per week. The position is located in Fairfax, VA and is part-time with a salary starting at $15 per hour.

Responsibilities

• Serves the daily review of undergraduate freshmen, transfers, graduate, and non-degree domicile statuses
• Processes supporting domiciliary documentation
• Processes transcripts or other supporting documentation
• Reviews undergraduate non-degree admissions applications
• Responds to inquiries from a variety of sources and provides information to necessary parties in a timely and professional manner
• Serves as a back-up graduate processing specialist
• Provides administrative support to the admissions specialists and enhances the customer service experience to our applicants
• Assists with processing credit by exams and transfer credit equivalencies
• Additional responsibilities as assigned to help support the Office of Admissions

Requirements

• Effective written and verbal communication skills
• Ability to work effectively and respectfully with diverse populations
• Ability to work effectively as part of a fast-paced, collaborative team environment
• Ability to perform work with substantial attention to detail
• Ability to learn policies and procedures quickly
• Demonstrated customer service experience

Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• Data entry experience
• Experience with Ellucian Banner software
• Experience with Salesforce CRM, and/or TES (Transfer Evaluation System)
• Bilingual