Admissions Liaison

About the role

Treasure Coast Hospice seeks a Hospice Access Coordinator to join our team. This role acts as a liaison between patients/families and healthcare facilities, explains hospice benefits, and educates patients and families about end-of-life care.

Responsibilities

• Explains hospice benefits and appropriateness for the program to patients and families.
• Collects data from patient or designee ensuring clarity and utilization of all eligible hospice services.
• Communicates outcomes of referral meetings to coordinators and submits necessary documentation on the same day of scheduled appointments.
• Maintains professional relationships with healthcare facilities, physicians, case managers, social workers, and nursing staff.
• Works collaboratively with other departments to develop comprehensive program strategies.
• Ensures adherence to legal and compliance issues in hospice care.

Requirements

• High school diploma or equivalent required.
• C.N.A. or M.A. certification or other relevant certification and experience.
• Knowledge of EMR systems.
• Excellent interpersonal communication, presentation, and customer service skills.
• Ability to read, write, and verbally report clinical information to patients, caregivers, and other Hospice staff.
• Must maintain current auto insurance and demonstrate clinical competency upon hire and annually thereafter.
• Must be proficient with computers and complete 12 hours of CEUs annually.
• Minimum two years’ experience in patient care or healthcare marketing, with hospice experience preferred.
• Attendance is a condition of employment.

Qualifications

• Able to get consents signed.
• Must be able to handle sensitive issues and work well with others or independently when needed.
• Must be proficient with computers and complete 12 hours of CEUs annually.
• Must be able to read, write, and verbally report clinical information to patients, caregivers, and other Hospice staff.
• Must maintain current auto insurance and demonstrate clinical competency upon hire and annually thereafter.
• Must be proficient with computers and complete 12 hours of CEUs annually.
• Must be able to handle sensitive issues and work well with others or independently when needed.

Skills

• Excellent organization, problem-solving skills.
• Ability to appropriately represent company service capabilities to the targeted referral sources.
• Knowledge of EMR systems.
• Ability to handle sensitive issues and work well with others or independently when needed.
• Proficiency with computers and completion of 12 hours of CEUs annually.
• Ability to handle sensitive issues and work well with others or independently when needed.

Benefits

Not specified.

Pay

$18.5-21.0 per hour

Schedule

4 days a week, every other weekend from 9am-7pm