Admissions Liaison

Job Summary

The Admissions Liaison serves as part of the overall admission team and works collaboratively across multiple departments. Works with case management, physicians, therapists and marketing. Confirms that all insurance benefits coverage meets standards of admission as dictated by policy.

Essential Functions

• Counsels patients and their families regarding the admission process, care expectations, and patient rights.
• Verifies patient information, including demographics, insurance, and medical records, to ensure compliance with facility admission protocols.
• Maintains accurate and complete documentation of all admission activities in the electronic medical record (EMR), adhering to facility standards and regulations.
• Communicates effectively with patients and their families, providing information about the admission process, care expectations, and patient rights.
• Supports the coordination of care by initiating orders, treatments, and diagnostic tests as appropriate, based on the admission protocol.
• Participates in quality improvement initiatives related to the admission process, identifying opportunities for enhancement and contributing to implementation efforts.
• Provides patient education on facility services, treatment plans, and post-admission care to ensure patient understanding and satisfaction.
• Ensures compliance with all regulatory requirements, including privacy, safety, and infection control, during the admission process.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• 1-3 years of nursing experience in an acute care or admissions setting required.
• Strong clinical assessment and decision-making skills to facilitate appropriate patient placement.
• Excellent communication and interpersonal skills for effective interaction with patients, families, and healthcare teams.
• Proficiency in using electronic medical record (EMR) systems for accurate patient documentation.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required OR Occupational or Physical Therapy license.
• BCLS - Basic Life Support required.