Admissions Intake Coordinator Mental Health and Addiction Center

Key Responsibilities

• Greet new clients with warmth and professionalism
• Answer incoming phone calls, return messages, and help schedule appointments
• Conduct initial phone screenings and assist clients in completing intake forms
• Request and collect patient responsibility payment when needed
• Use our company vehicle to help transport clients
• Follow up with alumni clients to check in and offer continued support
• Assist with basic case management tasks and help connect clients with community resources
• Help out with social media content and basic marketing support
• Help with office and facility-related tasks to support smooth day-to-day operations

What We’re Looking For

• Friendly and approachable with strong communication skills
• Experience working in admissions or a call center setting
• Previous experience in a behavioral health setting
• Organized, detail-oriented, and able to juggle multiple tasks without getting overwhelmed
• Comfortable using a computer and learning new systems
• Valid driver’s license with a clean record
• A team player who’s happy to help wherever needed