Admissions Information Specialist - Part-time Temporary

Job Summary

Serves as initial contact for prospective students through multiple platforms to answer inquiries and discuss admissions procedures and educational opportunities.

Essential Functions

• Provides enrollment information to students, clarifies initial educational goals, and facilitates student enrollment in the college including processing of transcripts in person
• Informs students of available support programs and services and responds to electronic and telephone inquiries regarding academic programs, registration, and general information
• Reviews admissions applications and educational documents for completeness and accuracy and assesses admissions placement through multiple measures set by the college
• Participates in college-wide and service area activities and events that promote the growth of the college as well as staff professional development activities
• Participates in professional development activities
• Affords assistance in Recruitment and Outreach activities and supports Admission area managers with projects as needed

Knowledge, Skills & Abilities

• Demonstrate the ability to respond to supervision, guidance and direction in a positive, receptive manner and in accordance with stated policies
• Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement
• Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks
• Demonstrate excellent customer service skills
• Excellent written and verbal communication skills
• Intermediate skills with MS Office products

Requirements

• High School diploma
• Two years customer service experience

Preferences

• Associate’s degree
• One year data entry experience
• Experience with Datatel/Colleague or student management system
• Experience at a community college or post-secondary setting