Admissions Coordinator - Temporary
About the Role
As an Admissions Coordinator, you will support the admissions department and provide front desk support to the campus, with a focus on customer service and the prospective/enrolled student entrance process. This role involves routine clerical, office, and data entry tasks, as well as delivering excellent customer service to prospective and enrolled students in alignment with the school's mission and purpose.
Responsibilities
- Supports the admissions department with projects and tasks as needed.
- Facilitates and ensures timely customer service for current and potential students.
- Connects with prospective and/or enrolled students to assist with scheduling appointments, campus tours, entering leads, documenting collection, and scheduling information sessions and reminders.
- Assists in resolving student and prospective student inquiries, questions, or problems; refers to appropriate personnel as needed.
- Maintains record-keeping and digital filing systems, handling sensitive and confidential information discreetly.
- Tracks current and/or prospective student data, develops and prepares reports, and submits student files as required.
- May assist with virtual, on-campus, and off-campus admissions events or other special projects as assigned.
Requirements
- Two to three years of prior experience as a front desk receptionist, administrative assistant, or equivalent in an academic or business office environment.
- Experience with MS Office.
- Proficiency in data entry and multi-line phone systems.
- Experience with reception and telephone techniques.
Qualifications
High school graduate or equivalent required.
About Us
At West Coast University, we educate students pursuing careers in healthcare and guide them through their transformational journey from student to caregiver. Our team is united by a shared commitment to values such as teamwork, collegiality, transparency, and a student-centric approach. This focus fosters an aligned, nimble, and consensus-driven culture that supports professional growth. West Coast University is proud to be an equal opportunity employer, embracing diversity and creating an inclusive environment for all associates.